Product monitoring

Did your customers miss the chance to buy a popular product because it was temporarily out of stock? This feature will keep your customers updated and make sure they don't miss out when their favorite products are available again. Read on to easily activate Product Watch and make your customers happy!Product monitoring is a feature that allows your customers to monitor products that are temporarily out of stock. When the product is available again, the customer receives a reminder by email.

How to activate product monitoring in your webshop:

1. Go to Assortment >> Settings >> Product monitoring >> Check the box >> Save (See image below).
2. Go in Appearance >> Themes >> Edit the theme >> Product page >> "Product monitoring" >> Click Activate >> Save
3. Edit the product >> Go to Inventory Management >> Check the box "Allow your visitors to monitor out-of-stock products" >> Click Save in the top right corner.
   *Can also be activated via product import.

Now that the feature is enabled, the buy button will be replaced with a "Watch" button when a product is out of stock. The customer can easily monitor the product by entering their email address. When the product is back in stock, an automatic email will be sent to everyone who has watched the product.



Please note that products with the settings "Allow orders even if out of stock" or "Hide product if out of stock" cannot be monitored. Also, only the main product can be monitored, not individual customer choices such as sizes or colors.

To keep track of all watches, you can go to Orders >> Product watches in Abicart admin.

Product Watch is included in Abicart Plus and Pro plans, so if you're not already using this customer-friendly feature, it's time to give it a try! With Product Monitoring, you can ensure that your customers are always informed about their favorite products and that they return to shop in your webshop.