4 min read
Newsletter
Newsletters are included at no extra cost in Abicart Plus and Abicart Pro.
How many emails can I send from the store?
We have a limit of 2000 emails / day for newsletters. If you have more customers in the mailing, the newsletter will be split and sent out 2000 emails / day until all customers have received the email.
If you need to send more than 2000 emails / day we can recommend Mailchimp, which is an external service for sending newsletters.
We have an integration to Mailchimp included at no extra cost and through it you can easily transfer all your customers and then send out newsletters from there.
Can I send to customers who are not in the customer register?
No, there is no feature in the store where you can send to customers/mailing addresses that are not in the customer register. You can only send to customers in the customer register who have agreed to receive newsletters.
I have many customers who have shopped in the store, why are they not in the customer register?
In order for a customer to be in the customer register, the customer must have chosen to create a login account in the store. If the customer shops as a guest (without logging in), they are not included in the customer register.
I have a file with email addresses, how do I get them into the customer register?
Please note that according to the GDPR law, you cannot add people to a register without their consent to do so. If you have a file with customers where they have given consent for newsletters, we have a function to import customers into the customer register. It can be found under Customers -> Import customers.
How do I create a newsletter?
Go to Customers -> Newsletters -> Click on "New newsletter"
Logotype
Click on "select image" and you will be taken directly to file archive where you can select from your images or upload new ones.
Maximum width
This is where you specify the width of the newsletter. The default width is set to 800 points.
Language
If you have added multiple languages to the store, you can choose between these languages here.
Subject
What you type here will appear in the recipient's subject line in the mail application:
Heading
Enter a heading that appears below any logo in the newsletter.
Introductory text
The text you write here will appear below the heading of the newsletter.
Select articles
If you want to include articles in the newsletter, select them here. Click on the drop-down menu and tick the articles you want to include.
Be careful not to include too many products in the newsletter as this will make the mailing process heavier. This increases the risk of the mailing getting caught in a spam filter. You should avoid having more than eight products. Instead, refer customers to a page in the shop that shows more products.
Prices
Specify how the prices of the items should be displayed, with or without VAT.
Currency
Select the currency in which the product prices should be displayed.
Closing text
In this field you can slice text that will appear below the articles, at the bottom of the newsletter.
In the fields "Opening text" and "Closing text" you can insert text and images. Be careful not to add too heavy images as this increases the risk of the newsletter getting caught in a spam filter.
Preview
Click on "save and preview" at the bottom of the page:
A preview of what the mailing will look like is shown below.
Note that the appearance of the newsletter may vary in different email clients, so this preview may not necessarily match exactly what your customers will see.
Send out newsletter
Click on the "Prepare mailing" tab.
There are three different functions for sending out the newsletter.
Test mailing
Enter an email address and then click on "Start mailing". A newsletter will only be sent out to the address entered. A very good feature to use to see how the newsletter will look like in a mail client.
All who want newsletters
If you choose this option, newsletters will be sent to all customers in the customer register who want newsletters.
Customers who want newsletters in selected customer groups
Here you can select one or more different customer groups and then send to the customers who are in one of the selected customer groups and who want newsletters.
Newsletter unsubscribe
There is a built-in function that automatically adds an unsubscribe text at the bottom of the newsletter. The text reads: "If you no longer wish to subscribe, you can unsubscribe from the newsletter here: Unsubscribe from the newsletter". When you click on the link, "Want newsletter" will be unchecked for the specific customer in the customer register.