Customer reviews for your store with Trustpilot and Lipscore

Authentic customer feedback is critical for building trust and driving sales in e-commerce. Abicart provides built-in support for seamlessly integrating with two of the leading review platforms: Trustpilot, Yotpo, Lipscore.

Collect Reviews Automatically

By connecting your Abicart shop, you enable the Automatic Feedback Service (AFS) offered by these platforms. Your order data is securely exported to Trustpilot or Yotpo, which then takes over the process of sending automated review requests to your customers after a purchase. This ensures timely collection of fresh feedback without manual effort on your part.

• **Trustpilot** requires a standard package plus their product review add-on, and mandates that products have an SKU or product number for functionality.
• **Yotpo** can be used with their free version and also requires all products to have a valid product number (using only letters, digits, hyphens, and underscores, avoiding special characters or spaces).

Showcase Trust and Increase Conversion

Once reviews are collected, displaying them prominently helps convert visitors into buyers. Abicart allows you to integrate a **Product Reviews Widget** into the bottom of your product pages.

By leveraging these platforms, you can:

• **Display Social Proof:** Showcase star ratings and detailed customer experiences directly below your product descriptions.
• **Enhance SEO:** Reviews provide fresh, relevant, user-generated content for your pages, helping search engines understand and rank your products more effectively.
• **Build Confidence:** Genuine reviews act as a powerful form of social validation, making potential customers feel more secure in their purchasing decision.

To activate product reviews, simply navigate to your theme's settings in the Abicart admin and select the desired platform (Trustpilot or Yotpo) for the Product Reviews Widget. You will then enter the specific ID or Key provided by the review service to complete the setup.