Custom instructions for returns and dedicated withdrawal notifications
You can now customize the confirmation email sent to customers who submit a return request, and choose a dedicated recipient address for return notifications.
Customer service and returns
You can now add custom text to the confirmation email sent to customers who submit a withdrawal request. Under Settings → Document & Email content → Email content, the new Withdrawal request section lets you write instructions per language to explain how your return process works.
You can also direct withdrawal notifications to a specific team member or inbox. Under Settings → Email in the Recipients section, the new Withdrawal request field lets you specify a dedicated address instead of sending return requests to your general order copy address.
Integrations
For stores connected to Specter, you can now export a dedicated supplier number attribute on your products. Enable the setting in your Specter integration settings to automatically send supplier numbers during product sync.
More improvements
- Admin dark mode now features refined contrast and clearer order status colors.
- Contact and quote request email settings are reorganized under Recipients for a clearer overview.