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Shipping classes and partial deliveries
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Abicart offers robust features for handling complex shipping scenarios, ensuring a smooth process for both you and your customers. This capability is especially beneficial for managing diverse product ranges and dynamic stock situations.
Handling Varied Product Types with Shipping Classes
The system allows you to define different shipping classes to accommodate products with unique characteristics, like items that are physically large or heavy. You can utilize a "Bulky" tag for products that require specialized handling or restricted delivery methods.
- Mark a product as Bulky on its product page in the admin.
- Configure your delivery methods to either support all products, disable for bulky products, or explicitly enable only when the cart contains a bulky product.
- This ensures that if a customer has a bulky item in their cart, only the appropriate delivery methods (e.g., "Pick up in store" or a specialized carrier) are presented at checkout.
Streamline Fulfillment with Partial Deliveries
If an order contains multiple products and some are temporarily out of stock, Abicart's partial delivery feature allows you to fulfill the order in multiple shipments. This prevents delays for the items you currently have on hand, improving customer satisfaction.
When an order needs to be split:
- You can create separate shipments directly from the order page in the administration.
- For each shipment, you specify the quantity of products being sent.
- Each shipment can then be individually marked as "shipped" and a tracking code added, with the remaining products marked as "unhandled" until they are ready to go.
- This function integrates with external systems like nShift and Postnord, provided the proper settings are activated in the respective delivery methods.
For large volume operations, consider integrating with a Transport Administration (TA) system like nShift Delivery or Shipmondo, included with the Pro subscription, to automatically handle labels, customs documents, and tracking information.