How to Contact Abicart Customer Service

The easiest and fastest way to get help is to start a chat directly in Abicart Admin. There, our AI assistant can help you with common questions and prepare your request for our support team if you need further assistance. You can also contact us by email or phone.

Chat with us via Abicart Admin

Once you’re logged in to Abicart Admin, you’ll find “Ask a Question” in the lower right corner.

Start the chat and describe what you need help with. Our AI assistant will first try to help you right away. Many common questions can be answered immediately, which means you won’t have to wait for a response from the support team.

If the AI assistant can’t resolve your issue, it will help gather relevant information and create a support ticket. Our support team will then follow up on the ticket as soon as possible.

Tip: Please describe the problem as clearly as possible and include, for example, your order number, item number, or error messages when relevant. This helps us handle your request more quickly.

Other Ways to Contact Us

As a customer, you can also email or call customer service. You can always find contact information and current business hours under "My Customer Service" in Abicart Admin. 

Remember to describe your issue as clearly as possible, and feel free to include relevant examples or screenshots.

When you contact us, we’ll first help you describe your issue. If the issue requires further handling, we’ll ensure our support team can follow up on it.

You can also contact us via the form: https://www.abicart.com/sv/kontakta-oss