Store - Attributes

31 Jul 2026

Store The Store attributes let you tie a product to a specific physical store location. This is useful for retailers with multiple locations who want to indicate where an item is available. All fields are optional and can be shown to customers on the product page. Available attributes: Store Address: the physical address of the store location Store Code: a unique code identifying the store location About Store Code Use Store Code to tag a product with a short identifier for the physical store it belongs to. Keep the code consistent across your products, since this is what ties a product to a specific location. Using Google local inventory ads or vehicle ads? Google Merchant Center has its own store code requirement, and your code here needs to match the one registered in your Google Business Profile. Read Google's Store code guidelines for the full format requirements. Setting up Store attributes 1. Enable the attributes Go to Assortment → Products → Product Settings. In the panel on the right, locate the Product Attributes section. Scroll down until you find the Store heading. For each attribute you wish to use, click the edit icon and select your preferred visibility option, then click Save. 2. Add store details to a product Go to Assortment → Products and open the product you wish to edit. Scroll to the bottom-right of the product page. You will find the Store fields, where you can enter the store address and store code. If you have any questions, please contact customer support.

Books - Attribute

21 May 2026

Books The Books attributes allow you to add additional information to book products. All fields are optional and can be shown to customers on the product page. Available attributes: Author: the name of the book's author(s) Copyright: the copyright year or statement e-Book: indicates whether the product is available as an e-book Edition: the edition of the book (e.g. 2nd Edition) eISBN: the ISBN for the digital/e-book version Format: the format of the book (e.g. Hardcover, Paperback) Imprint: the imprint or sub-label of the publisher ISBN: the International Standard Book Number Language: the language the book is written in No of pages: the total number of pages Publication date: the date the book was published Publisher: the name of the publishing house Source: the source or origin reference of the book Setting up Book attributes 1. Enable the attributes Go to Assortment → Products → Product Settings. In the panel on the right, locate the Product Attributes section. Scroll down until you find the Books heading. For each attribute you wish to use, click the edit icon and select your preferred visibility option, then click Save. 2. Add book details to a product Go to Assortment → Products and open the book product you wish to edit. Scroll to the bottom-right of the product page. You will find the Books fields, where you can fill in the relevant details for each attribute. If you have any questions, please contact customer support.

Changing the VAT rate in the shop

25 Mar 2026

This manual describes how to change the VAT rate for your shop's products and is a general guide to VAT changes. The review of VAT rates is particularly relevant in the run-up to April 1, 2026, when VAT on food products will be reduced from 12% to 6%.Also read: How does VAT work in the shop?Under Settings -> VAT you will find the setting for thedefault VAT value for the store's products. The VAT rate specified there is used for all items with the VAT setting "Default VAT". All products have default VAT selected automatically when they are created. The setting can be found on the product page in admin under Pricing -> VAT percentage. If the product has a different VAT rate, enter the correct VAT rate per product: There are three ways to edit the VAT rate for your products: - Change the standard VAT rate- Change the VAT rate per product manually- Change VAT rate per product via import 1) Standard VAT Settings -> VAT rates -> Set the Default VAT value for the items in your store -> Save *Note that the product must have "default VAT" enabled to get the VAT rate you set as default VAT. If you previously had 12% as standard VAT and also 12% as your own VAT rate per product, you also need to change the own VAT rate when you change the standard VAT. You can do this according to point 2 or 3. 2) ChangeVAT rate per product manually To change the VAT rate per product, go to the product page in admin: Assortment -> Products -> Click on the product you want to edit -> Pricing -> VAT percentage -> Enter VAT rate -> Save *Repeat for all products concerned 3) Change VAT rate per product via import To change the VAT rate for multiple products with their own VAT rate, export the assortment -> Change to the correct VAT rate in the file -> Import - Done! Note! Note that all products need to have a unique article number to be imported. If products do not have an item number, you need to enter it first. Please contact customer service if you need help generating random item numbers. Step 1) Export the following:- Item No.- VAT percentage Read more about exporting here - Product export Step 2) Change to the desired VAT rate in the file Sort the file according to the VAT rate column and change e.g. all 12% to 6%. If you changed the default VAT rate from 12% to 6%, change the products that still have 12% in the file, to 6%. Then you have changed the products that have their own VAT rate. Step 3) Import the file Read more about importing here - Product import Note: If your prices are entered including VAT, the final price is not affected by a change in VAT rate. If, on the other hand, your prices are quoted excluding VAT, the final price will change, as VAT will be added at checkout.

Importing related products (product relationship lists)

5 Mar 2026

Product import allows you to add related products to your store via an import file. The feature uses so-called product relationship lists, where you specify related products on a specific product.In this guide, we'll walk you through how to create an import template for relationship lists and how to import related products to your products.Step 1 – Create a template for product relation lists Before you can import related products, you need to create a product relation list template. Go to Catalogue → Import Open the tab Templates for related products Click Add new template Enter: Name of the relation list (for example "Similar products") Visibility settings Click Create list The template is used to tell the system which relation list the import should update. Step 2 – Prepare your import file Related products are specified in the import file using product numbers separated by commas.Important to keep in mind: The product number for the main product must be on the same row The related products are specified using product numbers separated by commas Example: In this example, the products with product numbers T-SHIRT-002, T-SHIRT-003 and T-SHIRT-004 will be added as related products to T-SHIRT-001. Step 3 – Upload your import file You can now import related products. Go to Catalogue → Import Upload your import file Make sure that "Automatic" is selected for both "Fields separated by" and "Character encoding", and that "Update information" is selected under "If the product already exists in the catalog". Step 4 – Map the columns in the import For the system to know what information is contained in each column, you need to map the columns to the correct properties.Since the import file has clear column headers, this is easy to do.For example, you need to specify: the column containing the product number for the main product the column containing related products – here you select the name of the template you created earlier, for example "Similar products" In this example, the first row of each column in the import file contains headers. We do not want to import these, so we check "First row contains column headers".Here we have selected the column content for each column in our import file: Product number, Product name (sv) and Related products → Similar products. Step 5 – Start the import Once the columns are mapped, click Start import.The system will now create or update the product relation list depending on whether this list already exists on the product or not. Result after the import When the import is complete, you can check the result by: Opening a product Going to Related products Here you will see that the relation list has been created and is linked to the template used for the import.In this example, we import only one list of related products, but it is possible to import multiple product relation lists for the same product. In that case, simply add another column for related products (for example "Matching accessories") and make sure to create a corresponding import template before uploading the import file.It is only possible to import related products to relation lists that are linked to an import template. Lists that were created manually cannot be updated via import.Here we can see that the product relation list "Similar products" has been created after the import.The list can be edited manually afterwards by clicking the name or the "edit" icon on the previous page. Important to know about importing related products When importing product relation lists, the following applies: The products in the existing list will be replaced by those specified in the import file. If the column for related products is left empty for a product in the import file, the entire product relation list will be removed from the product (if there is already a relation list linked to this import template).

Safely bulk edit regular prices and sale prices

2 Mar 2026

Change many prices at once with the correct price list and a controlled product selection. This guide applies to store administrators in Go, Plus, and Pro. It describes regular prices and sale prices in Abicart. Customer group prices, sub-stores, and prices controlled by an ERP system need to be checked separately; a manual change could otherwise affect the wrong price or be overwritten during the next synchronization. 1. Choose the right type of change and save the original Campaign/sale price: keep the regular price and enter a separate lower price.Changed regular price: use the percentage tool in the correct regular price list. Note the product selection, currencies, and current prices before the change. Under Catalogue → Pricing you can copy a price list. Keep the original unchanged and give the working copy a clear name. A copy does not automatically replace the store's active list; check the connection under Usage when it is to be used. Check the regular price and sale price respectively, and the correct store or customer group. 2. Set sale price for selected products This method calculates a discount from the regular price, not from an existing sale price. For example, the value 20 results in 80 if the regular price is 100. An existing sale price for a selected product can be replaced. Therefore, exclude products that should not be changed before you save; the operation does not automatically leave previous offers untouched. When advertising price reductions to consumers in Sweden, show the lowest price in the 30 days before the reduction for goods covered by these rules. Calculate any advertised percentage or amount reduction from that price. The tool calculates from the regular price, so check the advertised discount and displayed reference price before the campaign. In Enter the discount percentage based on the regular price, enter the discount without a minus sign, for example 20. The minus sign in −20 is used in the separate tool for changing existing price rows. In the discount action, 0 removes the sale price. Go to Catalogue → Products and select the products to be changed. Check the number of products and any additional pages in the listing. Open Perform action on the selected. Select Additional operations and then Set discount percentage based on regular price. Enter the discount percentage, for example 20 for a 20% lower price, and save. 0 removes the sale price for the selected products. This is not the same as making the product free, and it does not restore a previous campaign price. Do not use 0 when you want to keep an existing sale price. If a sale price list is missing Check Catalogue → Pricing → Usage. Select an intended list for Sale price for the correct store, without accidentally changing the regular price list. Review the list's contents before connecting it to the store. 3. Increase or decrease prices in a selected price list The percentage tool changes existing price rows in the list you open. It does not automatically create a campaign discount calculated from another list. Use a copy when the prices need to be restorable. Go to Catalogue → Pricing and open the correct list. Search for the products, for example using the product group filter. Open Tools. Select the percentage-change action: Tillämpa procentuell ändring / Apply percentage change to prices. Enter the change for each affected currency: −20 lowers an existing price by 20%, while 10 increases it by 10%. Leave currencies that should not be changed empty. Check the rounding; the tool rounds up according to the selected precision. Select Only apply to prices in current filter selection when only the filtered selection should be changed. Without this limitation, other price rows in the list may also be affected. Check the selections and select Apply change. 4. Check and restore safely Check a few products with and without previous sale prices, affected currencies, and any variants, both in the administration and in the store. Also check as a logged-in customer if customer group prices are used. A change to the base product's price is not proof that all variants' own prices have been changed. Restore from documented original prices or the saved price list. Lowering 100 to 50 with −50% and then increasing it by +50% results in 75, not 100. Rounding can also make a mathematical recalculation uncertain. In case of interruption: read the actual prices before running the tool again; a repeated percentage increase can change them further. A scheduled price list switch can change which list is used and revert when the period expires. Check the start, end, which usage is changed, and which list is restored. A global switch does not automatically change separate customer group connections. Do not delete lists needed for restoration. Quick startChoose sale price or regular price and save the original prices.Check the product selection, price list, currency, and usage connection.Make the intended change and review the result before widespread use.Check the store price and restore from the original when the campaign is over. SubscriptionBasic product prices and sale prices are available in Go, Plus, and Pro. Customer groups, multi-shop, and ERP integrations have their own subscription and contract terms. Check the feature that will be used in addition to the standard pricing.

Create campaign-based product group

2 Feb 2026

You can quickly highlight the right products, direct traffic to where you want and increase both conversion and average purchase - without changing your regular structure.  Why create a campaign-based product group? By gathering products for a current campaign in a separate product group, the shopping experience becomes both easier and more inspiring for the customer. Instead of searching through the entire range, the customer is presented with a clear selection that suits that particular occasion. This creates confidence, saves time and makes it easier to make purchasing decisions. Create a product group based on your current campaign, for example, Favorites for Valentine's Day or Under 500 SEK for Mom. Create a product group based on your current campaign, such as Valentine's Day Favorites or Under $500 for Mom. Product groups and products

Exclude from Index

27 Nov 2025

The "Exclude from index" feature allows you to specify certain product groups or product templates that you do not want to appear in indexing. This means that products associated with these groups or templates will not be included in search results or product feeds.Instructions:Product Group(s):Enter the ID numbers of the product groups you wish to exclude from indexing.Separate multiple IDs with spaces.Product Template(s):Enter the ID numbers of the product templates you want to prevent from being indexed.Separate multiple IDs with spaces.Note:Use this setting only if you understand its purpose. Incorrect usage may lead to products not appearing in search results or product feeds, potentially impacting their visibility in your store.This setting is useful if you have specific products that you don't want customers to find through searches or external product feeds, such as products under development or seasonal items that are not currently available.

Add product

27 Nov 2025

Go to "Products" in the Abicart administration.Click on "+ New product..." in the top right corner.Select "New product" and fill in the product information as follows:a. Product name: Enter a search engine friendly name, include manufacturer or brand name.b. Introductory text: Write a short summary of the product.c. Description: Write a detailed description of the product.d. Pricing: Indicate the regular price, additional price (if applicable) and VAT rate.e. Inventory management: Enable inventory management, enter the inventory balance and inventory messages for the customer.f. Properties: Enter the weight of the product and select a product template (if applicable).g. Quantity: Enter the minimum and maximum quantity that can be purchased and the minimum increment for quantity.h. Item settings: Mark the product as new, upload customer specific file (if applicable) and enter other settings.i. Information: Indicate if the product should be hidden and what type of item it is (product, package, service or gift card).j. Categorization: Select the product group(s) and any Google Taxonomy.Once you have filled in all the information, click "Save" to add the product to your Abicart store.Read more about Products

Automate the translation of your product texts with Abicart's AI

27 Nov 2025

Construct product texts that reach customers all over the world with Abicart! Automate the translation of your product texts into any language. Abicart is a powerful tool that gives you the best translation of your product texts, and is an effective way to reach customers all over the world!Abicart now has the ability to automatically translate product texts. We use both Deepl and Google Translate to create translations automatically.With this service, it is easier than ever to reach new markets. It allows companies to increase their online presence and reach a wider audience without having to spend time and money on manual translations.What's even better is that this service is included at no extra cost in all versions of Abicart. This means that all our users can benefit from the automatic translation at no extra cost.So if you want to increase your company's online presence and reach a wider audience, Abicart automatic translation could be the perfect solution for you.With the current service, which is included in all versions of Abicart, you need to click on the translation button in the admin, on each product separately.

Create product descriptions automatically with Abicarts AI

27 Nov 2025

Discover Abicart's AI tools and create product descriptions automatically! With Abicart's AI tool, you can create quality product descriptions quickly and easily. It's easy to use and helps you save time and energy.

Delete/remove images via import (bulk action)

27 Nov 2025

Note: Only use this function if you are sure of what you are doing.To delete many images at the same time, you can create an import file like the one below and import it.

Automatic product export via FTP/SFTP

27 Nov 2025

Video guide: importing images - How to import images into your Abicart Webshop

27 Nov 2025

Video guide: product import, how to import products in Abicart

27 Nov 2025

In this guide we will go through how to import a file with products.To import new products, certain mandatory properties must be included in the file, such as the product number, the product name in the base language and the price in the base currency.To update existing products, only the product number and the property you want to update, such as stock balance or price, need to be included in the file.Many shops usually receive products from their suppliers in a text file. The supported formats are CSV, txt, Tab or skv. If the file is in any other format, for example, excel, xls, xlsx or Mac and numbers, the file must be resaved before it can be imported. We will go through this a little later in the Guide. Start by opening the file in a spreadsheet program. In this example, we're using the free LibreOffice Calc, but Excel and other spreadsheet programs will also work.The most important thing when you open the file, and see what the contents look like, is that the properties are in separate columns, and that special characters like å ä ö look correct. If something is not correct, you have to close the file and try to open it again.  If you use LibreOffice Calc, you can easily make sure that you open the file correctly. Once you have double-clicked on the file, a preview window will open. In this window you can choose how to open the file.In this example the large field looks a bit messy, so we need to make some adjustments before we can open the fileIf we look in the preview window, we can see on the top line, that the headings are there and there is also a semicolon between each heading. We can then assume that the semicolon is the field separator in this file.  We check the semicolon and see how it turns out. Much better!But there still seems to be something wrong. And we can see it in some characters like Å Ä and Ö. This means that the character encoding is not set correctly. The most common character encoding used is Windows 1252, also called Windows Latin 1, or utf-8. In this example, the default is windows 1252 and win latin 1, and then we test changing to utf-8. Now it looks good! Å, Ä and Ö are correct. Then we open the file.  If we look at the products, we can see that all products, except one, have a stock balance, and four products have a discount. No problem, this file can be imported.Keep in mind that if the file is in any other format than csv, txt, tab or skv, the file must be resaved. In that case, go to Archive, Save as. At file format, select text csv, tick edit filter settings and then click the save buttonIn the popup box that appears, we select utf-8 as the character encoding, semicolon as the field delimiter, and then we make sure that the quotation marks are selected in the string delimiter. Then click the OK button.Now the file is ready to be imported.Go to Assortment / Import. Select the file to be imported and then select: automatically, at, Fields separated by,  and, Character encoding. The system will then detect which separators and character encoding are in the file.Then click on Continue.Since our import file contains column headings in the first line, we check: First line contains column headings. Then you need to explain to the system which column contains which property. Since we have column headings in the first row, it is easy to select and match each column.In this example, we know that the column named EAN is completely empty. Then there is no need to select it, but leave it set to ignore column. This will then be skipped in the import. If you know that you are going to redo this import several times, maybe once a week, or once a month, you can save a template with the column order, so you don't have to match the columns one by one each time. In this case, check: save column order for future imports. Then click on Start import.If you have checked: save column order for future imports, you will need to enter a name for this template. Enter a name, such as today's date and new products. Then click on save and start the import.Depending on how many products are to be imported, this can take anywhere from a few seconds to several hours. We can see how many lines were found in the file, as well as how many products were imported. Since we only have seven products, this is very fast. We can click on Products in the menu to see the result. Here are our products. We can also make sure that the product groups were correct. Click on Product Groups in the menu, and the groups and their sub-levels are shown here. Everything looks correct and this file is now imported. Hope this guide has clarified how to import products in Abicart. Please feel free to comment and leave feedback in the comments section. If you have any questions, please feel free to contact our customer service by logging into admin and clicking on My Customer Service.

Edit HTML and CSS in the right place in the store

27 Nov 2025

Choose the right editing mode for product text, other content, and the theme's appearance without mixing up the settings. This guide is for administrators working with custom HTML and CSS in Abicart Go, Plus, or Pro. The CSS path below applies to Diversity themes. TPL has a different theme editor. Check which theme is active before following a theme guide. 1. Select HTML mode for product descriptions Open Catalogue → Settings.Under HTML in product descriptions there is a limited mode, labeled Allow the tags BR, U, B, I, A, IMG, IFRAME and FONT, and Allow full HTML.Select Allow full HTML when you need to work with more extensive HTML in the product description. Click Save.Then open a product to work with its text. The setting changes the editing mode for product descriptions; it does not delete existing descriptions when you save the setting. Still, save a copy of the content before editing HTML. Later opening and saving advanced code in a different editing mode can affect the code's formatting or content. In a multi-store system, the setting may need to be changed in the main store when it is locked in the sub-store. Full HTML is not the same as allowing any code to run on the server. Only add code from a trusted source; scripts can affect visitors, performance, and tracking. 2. Select the text editor mode Open Settings → General → Text editing tool. When the box is checked, the visual editing tool is used in fields that support HTML. Uncheck it if you are going to edit raw HTML in these fields and save. If the visual editor offers a code button, you can also use it for the current field. This choice applies to the editing tool and is separate from the product setting above. If you only want to change text, links, and images, the visual editor is often sufficient. Always check the result after switching modes. 3. Add custom CSS to your active Diversity theme Open Appearance → Themes and choose to edit the active Diversity theme.Open Style → Custom CSS.Add your CSS there and save. Use rules that are as specific as possible so that other parts of the store are not changed by mistake.Preview and check the affected pages on both mobile and desktop. If CSS has no effect Check that you have saved in the theme that the store is actually displaying, not just in another theme copy.Check which part has the background or link style. A white background might be part of the image itself and cannot be removed with CSS on the container.Check that the rule targets the correct element and is not overridden by a more specific rule or a setting in the component. Use the browser's inspection tool to see the rule that is actually being used.Check if the setting already exists in the theme or block, for example for text color or link style, before adding more CSS.Reload the preview and also check the hover/mobile appearance where relevant. A broad rule for all links or all containers can affect menus, buttons, and the checkout. Limit the change to the part you want to change instead of adding general exceptions throughout the store. Quick start Product description: select HTML mode under Catalogue → Settings.Text editor: select mode under Settings → General.Diversity theme appearance: use Style → Custom CSS in the correct theme.Save and check the result in the correct language and screen sizes. Subscription and theme Basic HTML support and Diversity themes are available in Go, Plus, and Pro. The theme's own fields and components determine where a specific change is made. Follow a TPL guide if the store uses TPL; do not activate another theme just to find a field from this guide.

Create Custom pages with product groups and subgroups

27 Nov 2025

A creative way to use Abicart as a CMS tool is to build content pages as product groups. As an e-commerce platform, Abicart is of course optimized for building product structures with assortments, but with a little imagination you can actually use Abicart to build any web. A good example is this website - abicart.se is built entirely with Abicart - and only with standard components. If you want to set up your own pages as a menu item with multiple subpages, you use product groups.Custom pages and product groups work almost exactly the same way. The differences are that product groups can be set up as a main group with subgroups, and custom pages can only be standalone.So it can be useful to put your custom pages as product groups if you want to have custom pages under one menu item:Here's what you do:1) Go to Assortment >> Product groups2) Click on New product group & give the group the name you want as a menu item >> Save by clicking on Add.This will be your "main group" - Now you just have to create the subgroups! 3) Click on the main group >> Then click on New subgroup in the box on the right.4) Name the subgroup >> Save.5) Type the information into your "custom page" or copy the existing custom page and paste its content into the new subgroup.You can enter the text in the field for "Image and text in product group table" or under Optional text/image "Custom look" for a more customized page. Learn more about, custom look here: Link to the manual - Product groups6) Now you just have to add the menu item - Link to the manual: Add a menu item 

Product import

27 Nov 2025

If you have a lot of products to add to the store or to update, there is an import function. This means you don't have to do it manually for each product. It is important to remember that all products must have a unique item number for the import to work. You first prepare the import in a spreadsheet program, such as Google Sheets (free), LibreOffice (free), OpenOffice (free) or Excel (Windows), Numbers (Mac) . You enter a property in each column where the item number is the "key" the product is identified with. For example, if you want to update the price and stock balance of several products, it is sufficient to have three columns in the file. Column A for the article number, column B for the price and column C for the stock balance. Video guide: What file formats are supported? In order for the file to be imported, it must be a text file of type .CSV, .TXT or .SKV.A text file can also contain different character encoding and our import supports two different ones, "Windows UTF-8 (universal)" and "Windows ISO-8859-1 (Latin 1, Western European)". If you receive a file with items from a supplier, you should be able to get them in one of these formats.If you create the products in a spreadsheet program, such as Excel, you can choose the file format by selecting "Save as" and then selecting "File type" from the list. What is needed to create a completely new product via import? To create a brand new product, at least the following fields are required: Item number Product name (in the basic language of the shop) Product description (in the basic language of the shop) Price (in the store's base currency) An example of what this looks like in an import file: What is needed to update an existing product via import? It is quite common to need to update a property of the products, such as stock balance or perhaps setting a new price in case of a sale. To update a product that already exists in the store, only two columns are needed in the import file: the item number and the property to be updated, such as price. An example of what this looks like in the import file: The system then uses the item number to identify the product and then updates the prices of all item numbers included in the file. Nothing is changed on the product other than the property or properties on file. I have an Excel file, how do I import it? Many suppliers use Excel (xls, xlsx) as a file format and this cannot be imported directly into our system. You must first resave the file to a text file before it can be imported. Below are guides on how to resave an Excel file to a text file in Excel and "Libre Office (Open Office)". Excel (Microsoft Office): Open the file and then go to File - "Save As". (If you are using Excel 2007, click the Microsoft Office button and then click Save As.) The "Save As" dialog box opens. Select the text file format for the spreadsheet in the "File Format" box. Click CSV (comma delimited). Drag to the location where you want to save the new text file, then click Save. A dialog box will appear. It says that only the current spreadsheet will be saved in the new file. If you are sure that the current spreadsheet is the one you want to save as a text file, click OK. You can save other spreadsheets as separate text files by repeating the procedure for each spreadsheet. A second dialog box appears, stating that the spreadsheet may contain features that are not supported by the text file format. Click Yes if you only want to save the spreadsheet data in the new text file. The file is now ready to be used for import. Open Office / LibreOffice: Open the file and then go to File -> Save As Click on the list next to "File Format" to expand it.   Select "Text CSV"   Also check "Edit filter settings" and then click the save button.   For "Character set", select "Unicode (UTF-8)".For "Field delimiter", select "comma".For "Text delimiter", select "quote". Import a file of products into the store We now have a text file in the correct format (see above) that contains products and is ready to be imported.Go to Assortment -> Import.In "Select file" select the file you want to import.Double-check that "Automatic" is selected for both "Separate fields with" and "Character encoding" and that "Update information" is selected for "If item already exists in assortment". See picture. Then click the continue button in the bottom right corner. This will take us to the following page.   In this example, there are headers in the first row of each column in the import file. We do not want to import these, but check "First row contains column headings".   In order for the system to know which column contains each property, we need to select this. Since we have clear column headings, it is easy to select. Part number in the first column and product name in the second, etc. Select the column for all properties to be imported.   If you have many properties, you may need to scroll sideways to see all the columns. If there is a property you don't want to update, select "Ignore Column" and it will be skipped. Before we start the import, there is a checkbox called "Save column order for future imports". If you have a lot of properties that you want to update, and you know that you will be doing this kind of import several times, you can save a template for the column order. If you tick it, next time you can click on the "Load saved column order" link instead of selecting each column one by one. Note that it must be exactly the same column order in the file for it to be correct.   If you know that this import will only be done once, leave the checkbox next to "Save column order for future imports" empty, and then click "Start import". Depending on how many lines (articles) there are in the file, this will take different amounts of time. If there are only a few lines, it can be done in a few seconds, but if there are many, thousands of lines, it can take half an hour, an hour or even several hours. Wait until everything is ready. Hopefully it will look something like this picture. In this case, there were seven lines in the file. We checked that the first line contained headers, so it was ignored. The remaining six lines were imported. Importing multiple product categories on one product In Abicart Plus and Pro, a product can belong to several product categories, and this can also be solved via import. You then add a new line to the file and enter the product number again and then type the name of the second product group in the product group column. In this example, the beach ball will end up in three product groups: "Beach", "Toys" (subgroup of "Beach") and in "Offers". You can only put the product in one product group via import. If you want to remove the link between a product and a product group, you need to do it manually in admin. Importing multiple images of a product To import multiple images on a product, add a new line to the file and enter the item number again, then enter the image filename/url of the second image in the image column. In this example, the Badball product will have three images imported.   If you have a file where the images are in different columns, you will have to solve the import by importing each image column separately. You do a full import first with all properties and select "Image" for the first image column in the file. Once that import is complete, you do a new import with just the product number and image column 2. If there are more columns with images, you repeat the import with the product number and image column 3, image column 4, etc.   Example, what should the import file look like? Updating prices For updating prices of existing products only, the file can look like this: The only thing needed is the item number of the products to be updated and the new prices. Article number in column A and the new prices in column B. Update stock balance To update stock balances on existing products only, the file can look like this: In this example, three columns are needed. Item number, inventory management (1 = yes, 0 = no) and inventory balance. We therefore import a one in column B to enable inventory management on the item and then the inventory balance itself in column C.   Mark products as new until a date You can import the date when a product should stop being marked as new. Add a column with a date in the format YYYY-MM-DD, for example 2026-12-31. When you match the columns in the import, select "New until" for that column. The product is automatically marked as new. You don't need a separate "New item" column. The product stops being marked as new on the date you enter. If you want it to stay new through 31 December, enter 2027-01-01. Enter a date, not a number of days. If the value isn't a valid date, the row is listed in the import log and the date is ignored. The rest of the row is imported as usual. If the same row has 0 in the "New item" column, the product is not marked as new and the date is ignored. If you leave the field empty for a product, its current setting is kept. The file can look like this: Item number;New until 1001;2026-12-31 1002;2027-01-15 F.A.Q. Question: I did an import but all the lines were ignored, why? Answer: Most likely there is a setting in step 1 of the import that is wrong. Under Assortment -> Import at "Import settings" -> "If the item is already in the assortment:" then "Ignore" is selected. Change the setting to "Update information" and rerun the import. Question: many of my products are marked as "New". How do I unmark them all as new in the easiest way? Answer: The quickest way is to do an export of all products (Assortment -> Export). Export the properties "item number" as well as "novelty". Open the file in a spreadsheet program and enter a zero on all lines in the column "Novelty". Save the file and then do an import. Then all items will be unmarked as new.

Product export

27 Nov 2025

You can export all your products, and their properties, in your store to a text file. This is useful if, for example, you want to update several products at the same time, or if you just want to have a backup of all products.Product export is a function to save all products in a text file. You can choose to export all properties, or just selected ones.How do I use product export?Go to Products -> Export. Here you can choose which properties you want to export. Once you have made your selections, press the "Export" button located in the top right corner.Now you have a text file with the properties you selected, which you can use for whatever you want. The file can be opened in spreadsheet programs such as Excel, Numbers, LibreOffice Calc, etc.NOTE! Remember to always export the art.nr property. It is the primary key used to identify each item. The item number must be present in order to import the file again.A more detailed instruction on this can be found further down in the article.You can generate art.nr automatically using the setting under Catalogue >> Settings >> Product numberThings to keep in mindBefore exporting, you should review the store's export settings. These can be found under Settings -> General -> Export settings.Here you can choose how the file will be saved, you can choose for example "Delimiters" and "Character encoding". DelimiterThere are three different "Delimiters" to choose from: commasemicolontabIf you choose "comma", the file will be saved with the extension .CSV.If you choose "semicolon", the file will be saved with the extension .SKV. If you choose "tabulator" the file will be saved with the extension .TAB. All these three formats can be opened in any spreadsheet program. The most common way is to save the file with "comma" and get a text file with a .CSV extension.Character encodingA character encoding is a way of representing, encoding, a selected set of characters, of binary digital encoding used in communication and data storage in computers. There are two character encodings to choose from:ISO-8859-1 (Latin 1, Western European)UTF-8 (universal)Most commonly, Windows uses "ISO-8859-1 (Latin 1, Western European)" and Mac and other operating systems use UTF-8. Exporting a fileGo to Assortment -> Export.This displays all properties that can currently be exported. Select the properties to be exported, and also tick the box "Include column headings in first row" at the bottom left. Then click on the export button in the top right corner. Then you just have to wait a bit. Normally it takes 5-10 seconds for the file to generate if you have 500-1000 products. If you have more products, it may take much longer. Open the file in the spreadsheet programOnce the file is exported, we open it in our spreadsheet program. Remember to open the file after the export settings we made above. If we saved the file with file extension CSV and character encoding UTF-8, the file must be opened this way in the spreadsheet program for it to be correct. Once the file has been opened, check it quickly and make sure the contents are in their columns. Also check that special characters such as å, ä, ö are correct.If something is not right, do not save the file now. It will not be possible to use it again. In that case, close the file without saving. Tips and troubleshootingBelow are examples of common errors that can occur if you have opened the file with the wrong delimiter and/or the wrong character encoding.The examples shown below are made in the free program "LibreOffice Calc" which can be downloaded here.File opens incorrectlyIf everything is "all over the place" and not column by column when you open the export file, you have chosen the wrong delimiter. If å,ä,ö and other letters have been replaced by "strange" characters and symbols, the wrong character encoding has also been chosen. In the example below, both the delimiter and the character encoding are wrong.There are two ways to solve this:- Review the export settings (settings > general) and change the delimiter and character encoding. Then re-export the file. Now it should open correctly.- Choose how the spreadsheet should open the file. In Calc you will always be asked how to open the file.Choose the character encoding.Select delimiter.Preview what the file will look like when opened.In this case, you can already see in the third box that the information is not in columns and that the text "Purchase price" in the first line contains incorrect characters.To open the file correctly in this example, we need to change:character encoding to "UTF-8"the delimiter to comma.Now we see in the preview that it looks correct.Then when we open the file, it looks good:Price with decimal point instead of commaFor the Swedish language, commas are used as decimal separators in prices. In English, for example, it is a period instead.If you open the export file and the decimal separator of the prices is a dot instead of a comma, you need to change the separator in the export settings. If you use a semicolon as the delimiter, the comma will be used as the decimal separator. If you use a comma as a delimiter, the decimal separator will be a dot.In the example below, "comma" is selected as the delimiter.In the example below, "semicolon" is chosen as delimiter.First zero disappears in some columnsSometimes item numbers and/or other fields start with a zero followed by other numbers. Some spreadsheet programs automatically interpret fields containing only numbers as numbers and the leading zero disappears when the file is opened. To prevent this from happening, we need to tell the program to interpret the columns as text and then the zero will remain. We do this before opening the file in Calc.1. Click on the column heading containing leading zeros to select the column.2. Then select "Text" from the drop-down list.When the file is opened, the leading zeros will remain. 

Export and import your store's translations

27 Nov 2025

Translate many of your store's texts in one file and import them to the correct language without changing the content's identity. This guide applies to store administrators on Go, Plus, and Pro plans. Multiple languages and language import/export are available on these plans. The language must be added to the store. Customer login, customer groups, and other features have their own subscription terms; a translation does not activate such features. 1. Prepare the language and choose what to translate Go to Settings → Languages and add the target language.Mark the language as Hidden if you want to prepare the translations before visitors can select the language.Decide which parts to translate: products, product groups, shipping and payment methods, delivery information, product templates, custom pages, and theme.Identify the correct store or sub-store and its active theme. A theme can have its own texts even if the product texts are already translated. Keep an unchanged copy of the export file. Avoid deleting, recreating, or changing the content or theme the export refers to before you have imported the translations. If the structure has changed, create a new export and transfer the translations to the current keys. 2. Export the correct source language and content Go to Settings → Languages → Export.Select the language in which the existing texts are written, for example, Swedish. This is the source language.Select XLSX, ODS or CSV. XLSX might be the easiest if you work in Excel.Select the content types to include. Choose the correct theme when translating theme texts; check the store, theme version, and which theme is active.Export the file and open it in your spreadsheet program. Video walkthrough The video shows the export and import flow. Menu names and appearance may differ between interface versions; follow the workflow steps and the content of the fields. 3. Write the translation in the correct column The file has three columns in this order: key, content and translation. key identifies the object and the field. Do not change the values in this column or create your own keys.content shows the exported source text. Editing this column does not change the source language text through this import.translation is the text to be saved in the target language. For example, one row might refer to the product's post-order text and another to the product name. Keep the row's key together with the correct text; never sort a single column independently of the others. Empty translation cells are skipped. Therefore, do not use an empty cell to delete an existing translation. A single value of 0 is also treated as empty in this import. To enter a field consisting only of 0 or delete its text, edit that field directly in the administration. Translate what should be customer-facing in the target language, but keep identifiers and other technical values that must be exact. Preserve necessary links and HTML structure in texts that contain formatting. If you use CSV Save the file as UTF-8. The header row must be key, content, translation as three separate columns in the correct order. The import recognizes commas, semicolons, and tabs as delimiters; the same delimiter must be used throughout the file. The export's delimiter follows the store's export setting and is therefore not always a semicolon. If all the text ends up in one column in the spreadsheet program, you should open the file with the correct delimiter and character encoding. Do not remove the header row or the key column to make the file look right. 4. Import to the target language Save the finished file in CSV, ODS, or XLSX format.Go to Settings → Languages → Import.Select the language used in the translation column, for example English. Do not select the source language by mistake.Select the file and start the import. Import one target language at a time.Check the result before making the language visible to visitors. Errors regarding the header row or file format must be corrected in the file. Also, check that the target language exists in the specific store the export and import apply to. Do not import an old file against a new theme or recreated content without first comparing a new export. 5. Check the entire customer-facing language version Check at least one product, one product group, a custom page, the checkout, payment/shipping names, and the active theme. Also check post-order texts and customer notifications once they have been translated. A product import or a translated product text does not mean that all the store's pages and theme texts are complete. Incomplete translations can result in a mixed or incomplete language version. Keep the language hidden until you have checked how your specific fields are displayed. Check the translations again if you later change themes. Quick start Add the target language and keep it hidden during preparation.Export the correct source language, content, and theme.Keep key and content; fill in translation and save the file correctly.Import to the correct target language and check all relevant parts of the store. Subscription and access Go, Plus, and Pro support multiple languages and this translation workflow. Access to features that are translated, such as customer groups, is still controlled by the store's subscription and activated features. Older or individual agreements may have different terms.

Product import with customer choice

27 Nov 2025

You can sell products where the buyer can choose different variants, such as size, colour, model, material or similar. This is called "customer choice" in Abicart. To avoid having to enter this manually on each product, you can do this via an import.What should the file look like to import the customer's choices?In a normal import, only the item number is needed to identify the product, but to import the customer's choice, an additional item number is needed for the choice (variant) itself. So, to create a brand new product with the customer's choice via import, at least the following properties need to be included in the file:article number (for the main product)product name (in the store's base language)item number for customer selectionName of customer's choice, e.g. "Colour"price (in the store's base currency)Example of what the import file might look like when importing a product with three sizes and two colours.In the example above, the sizes small and medium cost the same, 100 SEK, while large costs 125 SEK. You can also import other product properties such as description, weight, etc. in the import, but above are the columns that are mandatory to create a new product in an import.It does not matter in which order the properties are located in the file. When you do the actual import, you select the property for each column. More on this below.Create import templatesIn order to import the customer's choices, you first need to create so-called import templates for the choices. For example, if you want to import sizes and/or colors, you need to create a template for each customer choice. In this example, one for "Size" and one for "Color".Go to Assortment -> Import.In the top block "About Import", there is a heading a bit down called "Importing the customer's selection". Then click on the link "Customer Choice Import Templates"Click on "Add new".Here are a number of options:Name - Please enter a name for the template, for example "Size".This option may have a price impact - If certain options are to cost extra, you need to enable this setting.A possible price impact is applied before the price is multiplied by the numeric text fields that affect the quantity - If you use two text fields where the buyer has to enter different values, for example if you sell a product where the buyer has to enter his own measurements for height and width. Then you can check this setting and these values will be multiplied before the price is added. This will give you, for example, a price per square metre of the product.This selection may affect weight - If some selections weigh more than the original product, you need to activate this setting.Single properties (stock balance, item number, picture) - If you want to be able to specify a stock balance or link a picture to each selection, this setting should be enabled. You should always check this box.Click the save button when the template is finished.The most common settings are "This selection may have price impact" and "Custom properties".If you have products with several different properties, such as color, size, model, material, etc., you need to create a template for each property.Import customer's choice in AbicartGo to Assortment -> Import.In "Select file", select the file you want to import.Double check that "Automatic" is selected in both "Fields are separated by" and "Character coding" and that "Update information" is selected in "If product already exists in the assortment". See picture.Then click the continue button in the bottom right corner.This will take us to the following page.In this example, there are headings in the first row of each column in the import file. We don't want to import these, so we check "First row contains column headings".In order for the system to know which column contains each property, we need to select this. Since we have clear column headings, it is easy to select. Part number in the first column and product name in the second, etc. Select the column for all properties to be imported.If you have many properties, you may need to scroll sideways to see all the columns. If there is a property you don't want to update, select "Ignore Column" and it will be skipped.Before we start the import, there is a checkbox called "Save column order for future imports". If you have a lot of properties that you want to update, and you know that you will be doing this kind of import several times, you can save a template for the column order.If you tick it, next time you can click on the "Load saved column order" link instead of selecting each column one by one. Note that it must be exactly the same column order in the file for it to be correct.If you know that this import will only be done once, leave the checkbox next to "Save column order for future imports" blank, and then click "Start import".Depending on how many lines (articles) there are in the file, this will take different amounts of time. If there are only a few lines, it can be done in a few seconds, but if there are many, thousands of lines, it can take half an hour, an hour or even several hours. Wait until everything is ready. Hopefully it will look something like this picture.In this case, there were seven lines in the file. We checked that the first line contained headers, so it was ignored. The remaining six lines were imported.Things to consider:Products with customer selections must have a master item number and a unique item number on each selection.Variants of the same product must be directly below each other in the file. They are imported in the order they are listed in the file.

Image import

27 Nov 2025

If you have a lot of products, and don't want to manually add images to each product, you can use image import. Images can be imported at the same time as other product properties (price, description, product group, etc.).Video guideHow does the image import work?You cannot add an image directly to the import file, instead you must enter a file name or URL for the image. The image must be available on a server at the time of import and it works to import images from an FTP server or a web server. The images will be downloaded and placed on the respective product at import time.After the image import is complete, the images can be deleted from the server.Web serverFor imports where the images are on a web server, enter the full URL of the image in the image column of the import file.FTP serverFor imports where the images are on an FTP server, you need to enter the login details (server, username and password) for the server in step 1 of the import (Products -> Product import).In the import file, enter the file name of the image in the image column.To import the file into Abicart, fill in the fields for FTP settings.Go to Products -> Import. Enter the server, username, password and directory.Importing multiple images on the same productIf you are adding multiple images to a product, you must create a new line in the import file for each new image.The product number (Column A) is repeated for each new image and then you place the new images in the correct row in the image column (Column C).In the example below, the soccer ball will have two images and the lego will have three images.

Gift wrapping

27 Nov 2025

You can give the buyer the choice to have their order wrapped as a gift. The function appears at the checkout, where the customer can choose to have his order wrapped.How do I activate gift wrapping?Go to Appearance -> Themes -> choose your theme and edit. Then go to the Content tab -> Checkout -> Gift wrapping. Activate gift wrapping by clicking on the "On" button.Use "Generate a gift wrapping article" to create the gift wrapping article. The gift wrap works as if it is an additional product the customer orders.Once the product has been generated, click on the save button in the top right corner.The gift wrap is now displayed at the top of the product list under Products and has a base price of 10 SEK. You can change the product as usual, price, name or picture and add the customer's choice if desired. Now your customers will be able to choose gift wrapping at checkout.Some questions you as a shopkeeper should ask yourself:Do you wrap all products separately or a single package for the entire order?Should the customer be able to choose to wrap the products separately?Should the customer be able to buy the wrapping of a specific product (if there are many in the basket)?We recommend that you make this as easy as possible for the customer and therefore do not overcomplicate the purchase by letting the customer make a lot of decisions. You can use "customer choice" here. Examples of choices you can add:Number of packages1-34-6 (+20 kr)6-9 (+50 kr)10 or more (+100 kr)Describe which items you want us to wrapCover paperRestrictionsIt is not possible to automatically generate the gift wrap product in sub-stores for multi-store systems. You have to create this product manually. Please contact our customer service for more information or help with this.

Product properties (attributes)

27 Nov 2025

There are two types of attributes, "global attributes" and "custom attributes". Global attributes are predefined properties while custom attributes can be named according to your needs.What are product characteristics (attributes)?Global attributes are properties used in product feeds (Google Shopping etc.), such as brand, manufacturer and country of origin. For some of the global attributes you can enter your own text while others have predefined values.Custom attributes can be for example movie categories, music genres, materials, etc. More information on this further down the page.There is no obligation to use these attributes, but it can be good from a search engine perspective to use a brand name, for example. If you choose to have the brand name public and indicate the brand on all products, this will be displayed on the product page and then also indexed by the search engines.Global attributesUnder Catalogue -> Settings -> Product attributes there are all global attributes.There are a few different settings for each attribute.VisibilityChoose how the attribute is displayed. Public, product flow only, private and inactive. All global attributes are inactive by default.Public - Displayed on the product page and in product feeds.Feed only - Displayed only in product feeds, not on the product page.Private - Only shown on the product page in admin.Inactive - Not shown anywhere.Mandatory fieldsChoose whether the field should be mandatory when creating the product.Default valueIf all products should have the same value, you can enter it here and it will be inherited by all products that do not have a specific value entered on the product page.All global attributesBrand nameWhen activating the setting, a free text field will appear on the product in the admin where you enter the name of the brand.HS numberWhen activating the setting, a free text field will appear on the product in the admin where you can enter the HS number.HS number stands for Harmonized System number, and it is an internationally standardized numerical system used to classify and code goods traded worldwide. This system was developed by the World Customs Organization (WTO) to facilitate international trade and customs clearance of goods.The HS code is made up of a six-digit code used to describe the basic classification of a good. This six-digit code can then be expanded to include additional digits to provide more detailed information about the good. The full HS code can be up to 10 digits long and is used by customs authorities around the world to determine tariffs and rules for goods being imported and exported.Suggested age groupWhen you activate the setting, a list of five predefined choices will be displayed on the product in admin where you can select one of the following age groups:Newborn (up to 3 months) - newbornInfant (between 3-12 months) - infantToddler (1-5 years) - toddlerChildren (between 5-13 years) - kidsAdult (teenager or older) - adultFor imports, use the short name after the hyphen in the list above.Suggested genderWhen activating the setting, a list of three predefined choices will be displayed on the product in admin where you can select one of the following:Female - femaleMale - maleUnisex - unisexFor imports, use the short name after the hyphen in the list above.Adult contentWhen you activate the setting, a checkbox will appear on the product in the admin to check if it is adult content.Production dateWhen you activate the setting, you will be able to select a date in a calendar on the product in the admin.ManufacturerWhen activating the setting, a free text field will appear on the product in the admin where you enter the name of the manufacturer.Country of originWhen activating the setting, you will be able to select a country in a list on the product in the admin.ConditionWhen activating the setting, a list of three predefined choices will appear on the product in the admin where you can choose one of the following:New - newUsed - usedRenovated - refurbishedFor imports, use the short name after the hyphen in the list above.Enter/select attributes on the product page in adminWhen you activate a global attribute, new settings will be shown in the "Properties" block on the product page in admin on all products.All public attributes are displayed in the shop, on the product page between the buy button and the description. Importing global attributesIt is possible to import global attributes and you need to include the item number and the global attribute. If you want to import free text fields such as brand and manufacturer, just write the name in plain text.If you want to import attributes that are predefined, such as age group, gender or condition, you must enter the English name listed behind each selection above. For example, article number in a column and the text used if you want to show that it is a used product.Example of how an import file for global attributes can look like Create your own attributesIf you have products where you want to present different attributes, you can create a template for this that you can easily select for each product. For example, if you sell DVD movies and want to list the directors and actors of the movies, product attributes are an excellent feature to use. The properties are presented in a table under the buy button on the product page. See the highlighting in the image below. This feature is included at no extra cost in Abicart Plus and Abicart Pro.Create propertiesProduct properties are created on a product template and then linked to the products.Catalogue -> Product templates -> New product template.Name of the product templateFirst we need to enter a name, for example Movies. Then click on "Add".Then click on the "properties" tab and there are two choices, "Add option" (creates a list) or "Add optional text" (creates an empty text box).Click on "Add option".Attribute name - Here you enter a name for the attribute and in our example we will sell movies and want to list the director and actor for each movie. We name the first attribute Director.Type of information - The checkbox "An object can have several of these at the same time" is a function that allows you to select several options for an attribute. But a movie usually has only one director so we do not check this box here.Search - If you want the options to be searchable, check this box. In our case, we want to be able to search for directors and actors, so we check this box.PresentationHide from customer - The option is not shown on the product page.Linked values - The option will be linked and connected to the search function. Currently only works in classic themes.Click "Add option" and then enter the names of all the directors you want to include. In this example I have created six in the image below.We now want to create actors and it may be that you want to choose several options so we make sure to check "An object can have several of these at the same time". Then we add the options we want.Then save the template and go to a product.Products -> select a product, edit.In the "Properties" block at the bottom of the left column there is a choice for "Product template". Select the template we created and then click save. This will list the different properties on the template, in this example director and actor.We set it up so that you could only select a director and then these are shown in a list. The actors are a multiple choice so you can hold down the CTRL button on your keyboard and then click and select multiple choices. We make two selections in this field and then save.If we preview the product, the properties are displayed under the buy button.Importing product propertiesIf there are many products to be updated with attributes, you can import this via a text file. You need to include the product number, product template name and the attributes to be imported.Example of what an import file can look like.Then import the file in the regular product import under Products -> Import.In step two, where you select columns, there is a block with all the product templates' properties.Then click on "Start import" and wait for it to finish. If there are many products with many properties, it can take quite a long time, so just sit back and wait.Select multiple attributes via importTo select several attributes via import, you must first create the attributes on the product template and make sure to check "An object can have several of these at the same time" under "Type of information".To then select several of these attributes via import, enter the name of the attributes in the same cell, separated by commas. The result is then the following after import.

Product filters - Attribute, customer choice and price filters

27 Nov 2025

Filters is a feature that appears at the top of category pages in the store, allowing visitors to quickly and easily search for products in stock by colour, size, material, price, etc. In this article you will learn how to use filters in your webshop.Filters are included in the Abicart Plus and Pro subscriptions.How the filter function worksThere are three types of filters: price filters, attribute filters and customer choice filters.The price filter allows the customer to filter products between different price levels.The attribute filter uses fixed attributes such as brand, manufacturer and country of origin or custom attributes created on a product template.The customer choice filter uses the options available on the products, such as sizes and colors.Enable filtering in the themeGo to Appearance -> Themes -> select theme, edit.Then go to Content -> Filters. Price filterTo add a price filter, click on the "New price filter" button.The filter will appear as a block under "Active filters".There are no other settings for the price filter, just save it.The result in the store is displayed at the top of all product group pages like this.The visitor can adjust the filter by dragging any of the rings and then all products in the category that have a price within the selected price range will be displayed. Attribute filterThere are two types of attributes, global attributes and custom attributes created on a product template. Global attributes Under Soritment -> Settings -> Product attributes, there are a number of fixed attributes that can be activated. These are primarily used in product flows to, for example, Google Shopping and Facebook Catalog. But you can also choose to display these on the product page of the products and then it is also possible to filter on these.Attributes on the product templateIf you have other attributes that are not included in the global attributes, you can create these on a product template and then it is also possible to add these to the filter so that visitors can filter on these. Here in our manual there is more information on how to create product templates. Add attribute filtersClick on "New attribute filter"All active and available filters from global attributes and attributes from product templates will be displayed in a drop-down menu.Select the attribute you want visitors to sort on, for example "Brand". The filter will then appear on all product group pages where there are products that have a brand specified as an attribute.Customer selection filterIf you have products that have sizes, colors, or other choices that are created via customer choice, you can let customers filter on this. Here in our manual you can find all the information on how to create customer selections.Add "New customer choice filter".Then choose which customer choice the customers should be able to filter on.In this example, we select "Size" and then the following filter will appear on the category pages that contain products with size as a customer choice.

Embed a video or youtube clip

27 Nov 2025

Post a video clip on a product page, product group page or custom page.I have a video clip, can I upload it to the file archive? Yes, you can upload the video clip to the file archive, but you should always use a streaming service such as YouTube, Vimeo or similar for your videos. If you have filmed something, for example, with your mobile phone and upload the video file directly to the site, visitors must download the entire video file before they can watch the clip. This can make the whole store very sluggish and slow to load. Therefore, you should always upload the video to YouTube, for example, and then "embed" the clip from there on your site. Important to keep in mind Abicart's themes are responsive, which means that the design adapts to visitors' screen sizes. Usually when you copy an embed code from a streaming service, there is a fixed width and height in the code which means that the video clip is not responsive. We'll go through how to make the clip responsive further down this page. Embedding a link from YouTube Once you have uploaded a video to YouTube, click "Share" below the video Then click on "Embed" and copy the code You paste the link in the article description of the article where the video should appear. Go to Products -> select product, edit paste the code in "Description". Save. Making a video responsive and full-width A video embedded in the theme will not automatically adjust to the visitor's screen size. Solution: Go to https://embedresponsively.com/ and paste the link from YouTube or Vimeo and click "Embed". NOTE! Keep in mind that it should be the URL that you copy from the address bar and not the sharing link. The code that appears consists of a CSS part and an HTML part that you need to paste in two different places. The code that is between the "style tags" you put into your stylesheet in the theme and the HTML code that comes after the style tags (highlighted in the image) you paste into the source code in a separate HTML module. You can also put the video on a product page:Products -> select product, edit -> paste the code "Description". Example: Embed a link from YouTube shorts When the video you want to embed is a "shorts" video, you need to edit the URL you get from YouTube. The link you get looks like this: https://youtube.com/shorts/exempelvideoIt needs to be edited to look like this: https://youtube.com/embed/exempelvideo Copy + paste the code below into your editor and then replace these fields:- Video URL- The optimal size for a Shorts video is 315px x 560px, but you can change the image size as needed. Make sure that the aspect ratio is maintained.- Frame border in pixels (px) <iframe width="315" height="560" src="https://www.youtube.com/embed/exempelURL" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe> Follow these steps: 1. open the video on Youtube2. copy the video link found in the address bar of your browser.(or) Click on Share > Copy. 4. Paste the copied video link into the iFrame code mentioned above.5. Replace /shorts/ with /embed/ in the video URL:Before: https://youtube.com/shorts/exempelvideoAfter: https://youtube.com/embed/exempelvideo 6) Change the width/height if it needs to be customized. For example, the code should now look like this: <iframe width="315" height="560" src="https://youtube.com/embed/uE9S4UiINEc?si=0Sbx8nxSh7hAOcVc" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe> 5) Insert the code in the source code (<>) of any HTML block. For example, it can be a product description, a separate page, product group or the star page. When you put the code in the store, the video will appear like this:

Pricing, price lists and graduated prices

27 Nov 2025

Use several different price lists and switch between them during a sale, for example. Create tiered prices so that the more you buy, the cheaper it getsBe careful when editing active price lists!We ALWAYS recommend copying the price list you want to edit. Once you have applied e.g. percentage price change, you cannot go back one step if it goes wrong. If you edit in one copy, you can always start again in a new copy if the first attempt was wrong.What are price lists?A price list is a list of prices that you can link to the shop's basic price, additional price or to a customer group that should have customized prices.The advantage of price lists is that you can prepare price changes in peace and quiet, a couple of days before the price change is to take effect and then switch the price list manually or via a schedule when the new prices are to take effect.Price lists are managed under Assortment -> PricingIn Abicart Plus and Pro, unlimited price lists are included. In Abicart Go there are only two price lists, Global (regular price) and Global (extra prices).Extra prices are shown on the product page & product group page as -X SEK or -X%. While discounts are deducted first at checkout. Click here to read more about discounts.Things to keep an eye onNormal prices, extra prices and purchase prices are managed in separate price lists, which are then linked to where they should be used.Sub-stores and customer groups can be linked to price lists which are then used instead of the main list. Several sub-stores and/or customer groups can be linked to the same list.If a price field is left empty, the product is not available for purchase. If the store allows free items, you can enter 0 as the price, but an empty field will also make the product non-purchasable with that setting.If you change prices on the product page or product list, the price in the active price list will change.Prices are listed including or excluding VAT depending on the store's basic VAT settings (Settings -> VAT -> Price management). You cannot have some price lists including VAT and others excluding VAT.ConversionWhen the functionality is activated, existing prices will be converted to the new structure. However, the store should go through the prices and confirm that it looks right, as various settings affect how the conversion takes place.Normally, three different price lists will be created, one for regular price, one for extra prices and one for purchase prices. If no product has an extra price or purchase price, only one price list is created, Global (regular price).Linking price listsUnder Assortment -> Pricing -> "Usage" tab, you link the store's price lists.In the example above, we have three price lists linked in the store. Regular price, extra price and purchase price.If you use customer groups, you can easily set which price list each customer group should use. These are shown under the block with "Global pricing".Create a new price listYou can create a new price list in a few different ways. The most common is to go to Assortment -> Pricing and click the "+New price list" button in the top right corner. This creates an empty price list without any prices.Name - Enter a name for the price list, for example "Black Friday", "Promotion" or similar. This is not displayed anywhere towards the customer but only in admin.Search - If you have many items and only want to enter prices for some, you can easily add a search parameter for product number or product name and then search for which items to price.If you do not want to create an empty price list but want to copy and edit an existing price list, this is also possible. In that case, go to an existing price list, then click on "Tools" in the upper right and then select "Create copy of this price list". You can then rename it and update the prices manually.Updating prices in a price listYou can update prices in four different ways:Change manually on the product page in the administrationEnter the product as usual (Assortment -> Products -> Edit product -> Price) and enter the new price. For example, if you change the "regular price" and "extra price" on the article, the price lists for each price will also be updated, in this case "Global (regular price)" and Global (extra price).Change manually in the product listingGo to Assortment -> Products and click on the price in the product list. Then enter the new price in the box below. Change manually in the price listGo in and manually edit the price list (Assortment -> Pricing -> click on the edit icon "pencil" to the right of the price list). All items are then listed in a long list and you can make manual changes behind each product. Change prices via text file importIf you want to update all the prices in a price list or perhaps create a completely new one, you can do this by importing a text file.What should the file look like?The file should contain at least three columns with the following headings:ArticleQtyCurrency code, for example SEKIf you have several currencies, you enter these in each column after each other. See example.To update an existing price list, go to Assortment -> Pricing and click on a price list via the edit icon (pencil) on the right. Then click on the gear in the upper right, "Tools" and then "Import prices from file".  This opens a pop-up window where you select your import file. There is a setting where you can choose between product number and product ID. This is if you do not have your own product numbers on your articles, you can use the database's product ID instead.Select the file and click "ok". The file will then be analyzed and if everything is okay, a green box will appear below.Then click on the import button and wait. The import may then take a while depending on how many items are included in the price list.Once the page has reloaded, everything is ready and the new prices have been loaded into the price list.If something is wrong, for example if there are two items with the same product number or if the product number does not exist, this will be shown in the box.Remove tiered prices via importTo remove tiered prices via import, export the price list. Then edit the file and delete the price; the value in the "Qty" column should remain. See example:Column A = Item no.Column B = The quantityColumn C = PriceThis is what the file looks like after export:Edit the file so that it looks like the image below. Then import the file into the price list in admin again.Scheduling(Webshop Plus and Pro only)The store can schedule a price list to be activated at a specific time. The function replaces the previous "scheduled extra prices", also known as "Black Friday", and is done under Discounts -> Scheduling.The function switches which list to use for extra prices at the specified time. It is also possible to set if/when the system should revert to the previously active price list.Create a new scheduleDiscounts -> Scheduling -> +Create scheduled event Name - Enter a name for the schedule, for example "Black Friday". This is not shown anywhere to the customer, but only in admin.Scheduling - Enter a date when the price list should be activated.If you want this price list to be temporary, you can check "Deactivate and return to regular price list" and enter a new date when this price list should be removed.Event settings - Specify which price list to activate. The list shows all the store's price lists.In this example we choose "Black Friday".Then click on "Add" to activate the scheduling.Tiered pricesIf you want to give customers a cheaper price the more of the same product is purchased, you can create tiered prices. Go to Assortment -> Pricing and then choose which price list you want to use and click on it.Between the name and the price there is an icon with some dots and dashes. Click on it.This will add a row, a box for quantity and then a box for price.In this example, we want to give customers a discount if they buy three items, so we enter a three in the box for quantity and the price what the unit price for three pieces should be, 120 SEK. Then just save the price list. Done.In the example above, the unit price will be SEK 220 if you buy one or two items. If you buy three or more, the unit price will be 120 SEK.If you exceed a limit, the price applies to all quantities (not just the quantity that exceeds).Show tiered prices on the product pageTo show the price steps on the product page, you need to activate this in the theme.Go to Appearance -> Themes -> select theme, edit -> Content -> Product page.Scroll down to "Price table" and click the "Enabled" button and save.Note! Displaying tiered prices on the product page only works on regular price. It is not possible to display the table on the product page for any graduated extra prices.Show extra price in percent or value?To show the extra price in SEK instead of -x%, edit the store theme:Go to Product group page >> Scroll down to Extra price in percent >> Change to "value" >> SaveDone!

Product bundles

27 Nov 2025

Product bundles allow you to put several products together and sell them as a single package.This feature allows you to create a ready-made package with existing products and set a separate price for the package. When the package is purchased, the inventory balance is automatically counted down on all products included in the bundle.Product bundles are included in the Abicart Plus and Pro subscriptions.RestrictionsThis feature is still under construction and therefore there is currently a limitation in that some products cannot be included in a package.Products that cannot be included in a package at the moment: Products with different VAT rates.gift card products. products where the customer can upload a customer-specific file.Product packages cannot be copiedCreating a product bundleIn this example, we have five products, four tools and a toolbox that we want to sell together in a package. To create a product package, click on "New product" -> "New bundle".Enter a name for the bundle.Enter a description.Then you choose which products to include in the bundle. In the right column there is a field called "Products included". Click on "+ Add content" and then find the first product to be included in the bundle. You can search by product name and/or product number. In this case, we search by product number and the product name appears in the list below. Click on the product name to select it.Repeat the step and add all the products to be included in the package. When all products are selected, it will look like this:Then you have to give a price for what this bundle should cost. In this example, all products cost 1275 SEK in total and we think you should get a little discount so we set 999 SEK as the price for the bundle.In the shop, it looks like a normal product. 

Create products and check that they are purchasable

27 Nov 2025

Create a product with the correct price, stock, and content, and check that the customer can both find and purchase it. This guide is for store administrators in Go, Plus, and Pro. Basic products, variants, and product groups are available in all three; advanced features have their own plan conditions. Customer login and product watch require Plus/Pro in the current plans. The theme affects display and placement, while purchasability is also controlled by product, group, stock, and customer settings. 1. Create and check the basic productOpen Assortment (Catalogue) → Products → New product and select the intended product type.Write a clear name, short introduction, and full description in the languages you use.Enter the correct price, VAT, item number, and image. Distinguish the unit price from the price for a ready-made pack.Select a product group, inventory management, and any variant. For variant stock, the correct option/variant needs to have a stock balance.Save and preview. Check both visibility and purchasability, with the correct customer and sub-store. 2. Assess why the product is visible or purchasable Setting/statusWhat to checkHidden or draftIntentionally not public; publish/save normally only when the details are complete.For display onlyCan be displayed without purchase and quantity controls.Price is missingCheck the store's option for items without a price or quote; the absence of a price is not automatically an error.Out of stockDistinguish between hide at zero, purchase stop, and allow ordering despite being out of stock. A backorder option can make the item purchasable without a stock balance.Variant or groupCheck the correct variant's stock balance and the visibility of all regular groups; the primary group is not the only visibility rule.Watch productPlus/Pro and the correct stock/display support are required. Watching is not the same as buying a backordered product. 3. Field reference and in-depth informationWhat different types of products are there? There are currently four different types of products: - product (physical or downloadable) - package (consists of several different products) - service - gift cardProductThe most common thing in a store is regular products. Here you can specify various properties such as name, description, price, stock balance, item number, weight, shipping information, and more. PackageChoose from the product types available in your store. Distinguish the Package product type, which links several products together, from a regular product sold as a ready-made multipack.A product package must contain at least two products, and you can set a new price for the package itself, completely independent of the base price of the products in the package. Example: If you create a package with three products that cost 50 kr each, you can set a custom package price of 120 kr. ServiceWhat distinguishes a service from a regular product is that the blocks (properties) for stock balance and shipping, among others, are missing.Gift cardGift cards require Plus or Pro in the current plans. Check actual feature availability for older or individual agreements.If a customer wants to give a gift card, they can use gift cards in the store. The store owner then creates gift cards with different values, for example, 100 kr, 250 kr, 500 kr, etc. The customer can then buy one or more gift cards to give away. They are either sent out via email, or the buyer can print them out and give a physical gift card that works as payment in the store. Create a new productGo to Products -> Click the "+ New product..." button in the upper right -> select "New product". On this page (the "Product properties" tab), there are several different boxes containing various settings. A copied product is created as a hidden draft. Set the new product's correct details and price before the first normal save. Do not use copying as a way to reset the same item's actual price history. For an advertised price reduction, the relevant previous lowest price and discount calculation must follow the rules. See also background on sale prices and current guidance from the Swedish Consumer Agency.TextsThis box contains settings for the product's name and descriptions. If you have activated multiple languages, a field for each language will be displayed for each property. Product nameEnter a name for the product. Keep in mind that this name is important for search engines, so instead of just entering "t-shirt," you should consider including the manufacturer or similar in the name as well. For example, "T-shirt from [brand]". Introductory textThis field is displayed on the product page just below the product name and is intended for a short summary of the product.DescriptionThis field is intended to be used for a long, detailed description of the product. PricingThis box contains settings for prices, VAT, and the option to activate a quote function. If you have activated multiple currencies and set them to be manual, a field for each manual currency will be displayed for each price field. However, it is most common to have a base currency and then link other currencies to this base currency. The system can then automatically calculate prices in these other currencies based on the current exchange rate. Regular priceA field for entering a regular price for the product. Sale priceA field for entering a sale price for the product. Note that the new pricing system with price lists can also be managed under Products -> Pricing.VAT rateIf a product should have a different VAT rate than the standard VAT rate, you can specify it here. Under Settings -> VAT -> VAT rates -> Standard VAT rate for the store's items, you specify a default VAT rate for all products.Show “Request quote” instead of “Buy” for this item.In some cases, you may not know what the product will cost and need to get a quote. You can activate this setting on the product. Instead of a buy button, the customer will fill in an email address and mobile number; they also have the option to fill in a name and a message. The customer will then be able to click "Send price request." The information and the item in question will be sent by email to the store owner.By default, you must enter a price for products to be able to create them. If you want to create products without a price, you can change this setting under Products -> Product settings -> Items without price.Inventory managementThis box contains settings for activating inventory management, setting the stock balance, and displaying various stock messages to the customer. Enable inventory managementThis setting must be activated for inventory management to work. Stock balanceField for entering the stock balance. If you use customer's choice and have activated inventory management, you enter the stock balance for each choice under the "Customer's choice" tab. Show stock balanceIf you want to show the product's stock balance to the customer, activate this setting. The stock balance is displayed on the product page, and if the balance is 0 or less, the stock message from the "Stock message for out-of-stock items" field is displayed instead. Hide item if out of stockIf you want the product to be hidden when it sells out, you can activate this setting. Allow orders even if out of stock and show stock messageThe backorder setting allows ordering without a positive stock balance when the product is otherwise purchasable. If Hide item if out of stock is also activated, the product is hidden and cannot be purchased at zero stock. Enter a realistic delivery notice in Stock message for out-of-stock items and check the correct variant and other purchase and visibility settings. Stock message for out-of-stock itemsIf you have activated inventory management and "Show stock balance," this field will be displayed on the item page. Here you can enter a text that informs when the product is expected to be back in stock, for example, "Temporarily sold out. Back in stock in 3-4 days". Send me an email at low stock statusA field to activate a setting for the store owner. If you want to be warned that a product is about to run out of stock, you can activate this function. You must then also enter a value in the "Stock warning limit" field, i.e., when the warning should be sent. For example, if you enter "2" in the field, the system will send an email to the store owner (the email is sent to the email address specified under Settings -> Email -> Order emails) when the stock balance becomes two or lower. Hide product if out of stockCheck the box to hide the product when it runs out of stock.Stock location name (for sorting in picking list)Enter the stock location name here.PropertiesWeight and product template are different properties. Enter weight in grams for a physical item and correct shipping handling. Product templates require their feature to be available, including Plus/Pro in the current plans.WeightIf you use a shipping service like Unifaun and/or Pacsoft, you must enter the weight for all products. The weight should be entered in grams, and it will be summed for all items in the shopping cart to then calculate a shipping fee based on the total weight. Product templateIf you have created product templates, they will be displayed in a list here. Select the template that the product should use. Product templates are created under Products -> Product templates.QuantityIn this field, you can control how many units of the product must be purchased. By default, you can buy anything from one to as many products as are in stock. But some products you might want to sell in 6-packs, 10-packs, or similar, and you can set that here. Minimum quantity stepThe quantity the customer can order must be a multiple of this number. The default is "1".First, decide what the price and stock balance refer to. If the product is a ready-made 10-pack and the price is for the entire pack, you normally use Minimum quantity step 1 and Minimum quantity 1; one purchased quantity is then one pack. If the price is instead per piece and the customer must buy in multiples of ten, you enter Minimum quantity step 10 and Minimum quantity 10. Ten items will then cost ten times the price per item. Check that the product name, price, stock balance, and picking list use the same unit.Minimum quantityThe minimum quantity that can be purchased. The default is "1".Minimum quantity refers to the quantity of the product to which the price applies. For a pre-packaged 10-pack with a package price, the minimum quantity is normally 1 package. For products priced per item that must be purchased ten at a time, the minimum quantity is 10 items. The field does not convert a package price to a price per item.Maximum quantityIf you want to limit the quantity of this product that can be purchased, enter the value in this field. The default is "0" for an unlimited quantity. Hide quantity input field (product view)If you do not want the customer to be able to choose the quantity of the product, you can enable this setting. The customer can then only purchase the quantity permitted by the store owner's Minimum quantity, Minimum quantity step, and Maximum quantity settings.Never show quantity input fieldThe setting above (Hide quantity input field) only applies to the product page. If you do not want the buyer to be able to change the quantity in the cart/checkout, you must also check this box. Product settingsThis field contains settings for the product, such as whether it should be displayed as a new arrival, for display only, etc. New arrivalIf you enable the product as a new arrival, it will be displayed on its own "New arrivals" page. You can also add a product block to the homepage in the theme and select the "New arrivals" connection. Then, only the products marked as new arrivals will be displayed. Customer-specific fileIf you want the buyer to upload an image/file for the product before adding it to the cart, enable this setting. For example, if you sell products with custom prints. The buyer can then easily attach an image to be printed on the product. Customer-specific file is requiredIf you have enabled the setting above, "Customer-specific file", you can make this setting mandatory, so that the buyer must upload a file to be able to add the product to the cart. To do so, check this setting.If only this setting is enabled, nothing will happen. The "Customer-specific file" setting must be enabled for "Customer-specific file is required" to have any effect. Exclude from related productsThe current Go, Plus, and Pro plans include support for related products on the product page. The display also needs to be enabled in the theme or product block you are using. For example, accessories or "Customers also bought". In some cases, you may not want to show certain products in a related products list, and you can then disable them with this setting. For display onlyIf you only want to display a product without it being purchasable, you can enable this setting. For example, if it is an upcoming product, you can add it in advance and then make it purchasable when it comes into stock. Text in order confirmationA field where you can enter a text for this specific product that will be displayed in the order confirmation. Note that there is a general field for "Text in order confirmation" under Settings -> Document and email content -> Order confirmation -> Text on order confirmation.You should only use this field if there is something specific about this particular product that you want to communicate. InformationThis field contains a setting to hide the product and also shows what product type it is.HiddenA setting to hide the product. The product will not be displayed in the storefront, only in the admin. In the product list, the product row is also marked in dark gray. Product typeThere are four different product types, and this shows which type it is. Product, package, service, or gift card.CategorizationSelect product groups and, where relevant, the Google product category. Check the product feed's feature availability separately.Product groupSelect which product group(s) the product should belong to. Membership in multiple product groups is included in the current Go, Plus, and Pro plans. A product has a primary group and can also belong to more groups. Check your store's actual feature availability for older or individual agreements; do not create product copies or change subscriptions just because a group selection is missing. A product group is a categorization; product, package, service, and gift card are different product types.Google TaxonomyGoogle has its own predefined product categorization. Select a correct category when it is needed for the product; do not invent your own Google categories. Google's requirements vary between product categories, so a manually selected category for each product is not a general approval requirement. See the product feed guide for current requirements.IdentificationThe identification field contains properties for identifying the product. Product numberA product number can contain letters, numbers, and some special characters. Some external systems (shipping systems, accounting and POS systems, etc.) may have limitations and not allow certain special characters in the product number, such as spaces, ampersands (&), hash tags, periods, commas, etc. Therefore, you should not use these special characters in product numbers, but only letters (a-z), numbers (0-9), hyphens (-), and underscores ( _ ). MPN / SKU (Manufacturer's Part Number)A field for the manufacturer's product number. GTIN (Global Trade Item Number)Enter the actual GTIN assigned to the product by the manufacturer. If a GTIN is missing, do not invent a number or treat the brand as a general substitute. The brand and the manufacturer's MPN may also be required depending on the product; follow the product feed guide.ImagesA module for uploading images of the product. Supported image formats are JPG, PNG, GIF, and WebP. Choose a sharp product image with a suitable size and proportions; around 1000 × 1000 pixels can be a useful example, not a universal format requirement. The system creates image sizes for different screens. The standard limit for a product image is 10 MB; some accounts have special 50/100 MB options. This is an upload limit for the image, not the store's storage space.In addition, we re-encode uploaded images to AVIF. However, the format is only used if the browser supports it. It is not possible to upload or import AVIF images.AttachmentsA module for uploading an attachment to the product, for example, a PDF file with technical specifications or similar. You should not use the attachments feature to sell digital files, such as PDF files or similar. The attachment will be available on the product page for all visitors and can be downloaded without having to purchase the product. We have a feature for selling downloadable files that you can use to sell digital files.ShippingThis field contains various shipping settings and the display of delivery messages.Free shippingIf you want a specific product to have free shipping, you can enable it here. If there are some products with free shipping and others without, the regular shipping fee will be applied to the order.If all items in the cart have free shipping, no shipping fee will be added to the total.BulkyA feature to tag a product as bulky, for example, if you sell products that are physically large but may not weigh much and therefore should not use the standard shipping fee.Typically, you create a delivery method (Settings -> Shipping and delivery) that can handle bulky products (for example, "In-store pickup") and then you disable bulky products on all other delivery methods.If the customer has at least one bulky product in the cart, only the delivery method(s) that can handle bulky products will be displayed at checkout.Delivery informationUnder Products -> Delivery information, you can create different delivery templates that display different texts depending on whether a product is in stock or sold out. You can then link the templates to your products. It is possible to tag a delivery template as a "default template", which then activates it as the default for all products. You can then manually change the delivery template or turn it off completely via the settings here. Show the store's default template for delivery information ("[Template name]")Show no delivery informationSelect a custom product-specific template for delivery informationStore owner's notesA text field for notes. Only displayed in the admin, not in the storefront. 4. Distinguish between three types of files and check quantities Public attachment: for example, a PDF with specifications can be downloaded via its public address. Do not put a paid file there.Paid download: use the downloadable product feature with order/code/validity check. The default limit for that upload is 20 MB, not the same as the product image limit.Customer-specific file: a file the buyer submits with an order. The requirement only takes effect when the customer file feature itself is also enabled. For selling in six-packs: a minimum quantity of 6 and a minimum step of 6 yields 6, 12, 18… if other conditions allow it. For ten-packs, the equivalent is 10. If the price is per item, six items will cost six times the price per item; this is not the same as a separate package product with its own package price. Also check the maximum quantity and if the quantity can be changed in the cart. Quick startSelect type and write name/description.Enter price/VAT, number, image, group, and stock/variant.Check public attachment vs. paid download and customer file.Save and check the correct customer's visibility, quantity, and purchasability. Subscription and accessBasic products, variants, product groups, multiple group memberships, and related products are available in the current Go, Plus, and Pro plans. Customer login, product watch, product templates, and gift cards are available in Plus/Pro. Choose from the product types available in your store and check older agreements and activated add-ons. Distinguish a regular product sold in a multi-pack from the Package product type.

Related products

27 Nov 2025

Related products allow you to show complementary or similar products on the product page, such as Accessories, Similar products or Others also purchased. By displaying relevant products, you can increase upselling, increase order value and help customers find more products they are interested in.Different ways to create lists of related products You can create lists of related products in several ways depending on how you want to work in your store: 1. Manually on the product (product-specific list)You can create a related list directly on a product and manually select which products to display, or choose to display an automatic list based on purchases. 2. Via product templates (only for Abicart Plus and Abicart Pro subscriptions)If you use product templates, you can create relationship lists in the template. The lists will then automatically appear on all products that use that template. You can choose to hide related products from the product template on a specific product by checking the "Hide lists inherited by product template" box on the product's related products settings.Read more about product templates here 3. Via import If you have many products, you can create or update related lists via import. This allows you to manage related products on a larger scale.Read more about how to import related products here Info for you with Plus & Pro: You can choose to show related products both from item template and from product specific list (list created via import/manually per product). Add related items to a product Go to Assortment -> Products -> Select product, edit -> Go to the "Related Products" tab. Click on "Add relation list". Name of the list Enter a name for the list. The name will appear above the products in the list on the product page. Settings Set where the relationship list will be displayed in the store: Show on product page Show when product is added to cart Always show in cart Appearance A setting for how the relationship page should be presented, as a list or table. Select "Manual selection" and then click on "Add product". Locate the product by first selecting the product group and then the product. Repeat the step to add more products to the list. Enable the display of related products in the theme Go to Appearance -> Themes -> Select theme, edit -> Content -> Article pages. Scroll to the bottom of the page to "Block". Click on "Add block" and select "Related, visited or other products". Click on add. Enter a name for the block (only shown in admin) and at "List" select "Related products". Under "Automatic or manual" select "Manual" for a manually created list. If you choose "Automatic", the system will show products that other buyers have traded at the same time as the product you are looking at.

Delivery information

27 Nov 2025

Display different texts with delivery information depending on the stock status of the productsDelivery informationShipping information is a text message that appears on the product page, at checkout and on the order confirmation depending on the shipping template and the stock balance of the products. You can set a text for when the item is in stock, and another text for when the product is sold out.The most common is to have a template that has a text message for when the product is in stock and another text when it is sold out. For example, "In stock. Immediate delivery" and "Out of stock. Delivery in 8-10 days".You can create several different templates with different texts, but each product can only have one template active at a time.Stock messageStock message is a product setting under Inventory Management (Assortment >> Products >> Edit a product >> Inventory Management). The stock message & its related settings are also available via export/import.Send me an email when stock is lowCheck this box to receive an email notification when stock is low. The email will be sent to the same email specified under "Recipient Order Confirmation Copies" (Settings >> Email)What is the difference between delivery information and "Show stock balance/Stock notification for goods not in stock"?In order to show delivery information and stock balance/stock message, it is required that "Enable stock management" is activated.The delivery template is intended as a general text that can be used for products: general delivery information.The stock message, on the other hand, can be written more specifically and vary from product to product.The delivery template can only be edited in admin, but the choice of delivery template per product can be done both manually via admin and via import. See more info under the heading "Import delivery templates".Stock message can be edited manually via admin and via export / import. See image example below.If you use both delivery information and "Show stock balance/Stock message for goods not in stock", two messages are displayed at the same time. Sometimes this can be good, other times it might cause confusion. Use only one of these functions at the same time delivery information and stock message do not fit well together. Example stock message & delivery information on product page:Example properties for export when you want to edit stock message via import:The properties highlighted in yellow are needed to activate and enter the stock message. The orange highlighted property is only needed if you want the product to be ordered despite being out of stock.What is required for shipping information to workFor the feature to work, it must:"Enable stock management" must be active on the product.The product's stock balance must not be empty.There must be at least one delivery template.Create a delivery templateTo enter a delivery message, you first need to create a delivery template.Go to Products -> Delivery information.Under "New template" there are three fields that you can fill in.Name of the templateEnter a name, for example "standard template", "template 1", "5 days delivery" or similar.The name is only displayed in admin.Text displayed when the item is in stockEnter a text, for example "In stock, immediate delivery".Text when the item is out of stockEnter a text, for example "Out of stock. Back in stock in 8-10 days".Do not forget to save.You can create several different templates but each product can only have one active template.Choose the default templateWhen you create a shipping template, it automatically becomes default template. If you have created several delivery templates, you must select one of the templates as the default template. You do this by ticking the ring to the right of the template name. (If you change the label "default" to a new template, all products that have "Show store default template for shipping information" will get the new template).Delete a shipping templateIf you want to delete a template, select the template via the checkbox in front of the template name and then click the "Delete selected" button.Select the delivery template on the productsGo to Assortment -> Products -> select product, edit -> scroll down to the box "Shipping" -> Shipping information.Here you have three different choices:Show store default template for shipping informationBy default, the default template is selected on all products.Show no shipping informationNo template will be used.Choose your own product-specific template for shipping informationIf you select this, all shipping templates available in the store will be displayed and you can choose a different template than the default template.Importing delivery templatesIf you have many products that will use different templates, you can make an import to avoid having to manually select each product. Under Products -> Delivery information, there is a box at the top with the heading "Import delivery information".To import the delivery template on the products, a text file is needed that is semicolon separated and contains two columns.Column A should contain the item numberColumn B should contain the name of the shipping template. It must be the exact name in lower case, upper case, etc.Note that you can only change the template via import. It is not possible to change to"Show no delivery information".

Product templates / article templates

27 Nov 2025

Create a product template with sizes and colours and then link the template to multiple productsWhat is a product template?If you have many products that have the same options (for example, trousers that have the same sizes and colors) and you don't want to specify this manually, one by one on each product, you can create an article template. Product templates are only available in Webshop Plus and Webshop Pro subscriptions.What settings are available on a product template?There are three different properties that can be activated on a template and they are:Properties (attributes)Customer choice (sizes/colors)Related productsCreate a product templateGo to Products -> Product Templates -> Click on + New Product TemplateEnter a name and then click on "Add". Once the template has been created, four tabs are now displayed, template properties, properties, customer choice, and related products. Properties (attributes)For example, if you sell DVD movies and want to list the genre, director, and actor of the movies, product properties are an excellent feature to use. All directors and actors are entered into the template and once you have linked the template, you then select the specific director and actor on each product.For instructions on how to create attributes, go to the "Product Properties (Attributes)" manual page.Customer choice (sizes/colors)Create various choices that customers must then select on the products before they can add it to the shopping cart, such as sizes, colors, materials, options, etc. For instructions on how to create customer choices, go to the "Customer choices (sizes and colors)" manual page.Related productsOn each product page in the store, you can choose to display a list of other products at the bottom of the page, called related products. In the theme, you can choose to activate a feature that automatically displays related products based on what other customers have purchased in combination with the current product and/or product pages they have visited before.This feature allows you to manually create a relationship list, for example for "Accessories" or similar. If the relationship list is created on a product template, this list can easily be applied to multiple products. For instructions on how to create relationship lists, go to the "Related Products" manual page.Adding a product template to a productGo to Products -> select product, properties. Scroll down to the block called "Properties".At the product template, a list of all created templates will be displayed. Select the one you want and don't forget to save it. Sure. Each product can have a product template activated.

Shopping lists / Purchase lists

27 Nov 2025

Allow logged-in visitors to save products in different shopping lists.What are shopping lists?It is a feature where logged-in visitors can save one or more products in different lists, which can then be easily added to the shopping basket and checked out.This function is only available in Webshop Plus and Pro. Visitors must be logged in to be able to save products and create and save shopping lists. Enable shopping lists in the themeGo to Appearance -> Themes -> select theme, edit -> Content -> Product page -> Favorites & shopping lists. At "Shopping lists" select "Enabled" and save. How does it work in the shop?Once a visitor has logged in with their customer account, an icon with the text "Add to list" will appear below the buy button on each product page.The first time a visitor clicks on the icon, a box will appear that says "My Lists" and a button to create the first list. Click on the "New List" button and enter a name, for example "Christmas Gifts" and click on the "Create List" button. Then click on the newly created list and the "Add product" button will appear. The product will then be saved in the list. All saved lists are then available under the customer's "My pages".

How do I choose the order in which my products appear on product group pages?

27 Nov 2025

Set up automatic or manual sorting on your product group pagesAutomatic sorting on all product group pagesBy default, all product group pages are linked to the sorting selected in the theme (Appearance -> Themes -> select theme, edit -> Content -> Product group page -> scroll down to the section for "Articles" and then Sorting). You can choose from seven different sorting options: name, price, latest, most popular, stock, product number and weight. All items on all product group pages will then be sorted according to the selected sorting above.Change sorting on a specific product group pageIf you want to change sorting on a specific product group page, you can do so. You then have to go to the product group through Assortment -> Productgroups -> select product group, edit -> the tab "Appearance" and click in "Custom appearance". You then get to add a product table and in the product table settings on the right, you choose it to be "Linked" and then a block with "Sorting" appears a little further down. This sorting is a bit different from the theme's sorting but you can choose from the following sorting orders: last modified, last added, cheapest first, product number ascending, product number descending, product name and most sold. The articles on this product group page will then be sorted according to the selected sorting and will ignore the sorting from the theme.Manual sortingIf none of the automatic sorting fits, you can choose to place the items one-by-one in a specific order.Assortment -> Product groups -> select product group, edit -> the "Appearance" tab and click in "Custom Appearance". You then get to add a product table and in the product table settings on the right, you choose it to be "Manual" (instead of "Linked").Now you can select items in each box in any order you like. Move your mouse cursor over one of the boxes in the product table and then press the button with the tick (Select product). Select a product by searching on the name, or by browsing product groups. Click on add and save.One thing to keep in mind when making a product table manually is that new items added to the product group will not be displayed automatically, but you need to go to the product group page and add each new product to the product table manually each time.Note also that a product can only be displayed once on each page. So you cannot add the same product several times in a product table and any duplicates will disappear when you save.

Show reviews on the product page

27 Nov 2025

Add a widget that can display product reviews from Trustpilot and YotpoWhat are product reviews?It is a feature where customers can review the products they have purchased. The reviews are presented on the product page below the description.What does it look like?TrustpilotYotpoWhat is needed to make it work?TrustpilotTrustpilot requires the standard Trustpilot package and then you add the product review service. You get this on the Trustpilot site: https://www.trustpilot.com/Trustpilot also requires that you have the SKU or product number indicated on the products.YotpoFor Yotpo, their free version is sufficient and you register here on their site: https://www.yotpo.com/.Yotpo requires all products to have a product number listed for it to work and they also do not allow special characters (å,ä,ö) periods or commas in the item number. Only numbers, letters, hyphens and underscores.How do I activate product reviews?Go to Design -> Themes -> select theme, edit -> Content -> Product Pages -> scroll down to "Bottom of product page" -> Add block -> select "Product Reviews Widget" and click the select button. Then choose the service you want to use, Trustpilot or Yotpo:TrustpilotTo activate Trustpilot you need to enter your "Business Unit ID" which you will receive from Trustpilot. You can have different IDs for different languages.You then need to choose an appearance template and there are several to choose from.Then choose a color theme, light or darkYotpoTo activate Yotpo, you need to enter your "App Key" which you will receive from Yotpo. You can have different keys for different languages.To change the appearance of the widget presenting the reviews, you need to log in to your Yotpo account by clicking on the "Change widget appearance" button.⚠️ Yotpo Widget Loading IssueCertain product configurations will prevent the Yotpo (and Trustpilot) review widgets from initializing on your product pages.Unsupported Configurations:• Empty product numbers (and empty SKUs for Trustpilot)• Invalid characters: Product numbers must consist only of letters (A–Z, a–z), digits (0–9), hyphens (-) and underscores (_). Any other character (spaces, punctuation, symbols) will cause the widget to fail.Problematic Examples:• PRODUCT 001 (contains a space)• ITEM#100! (contains punctuation/symbols)• (blank)Valid Example:• ITEM-001_ABC– Uses only letters, digits, hyphens and underscores — the widget will load correctly.Recommendation:Review your products to ensure all product numbers follow the allowed character set and are never left blank. Then if it is still the same, reach out to customer support.

Create customer choices for sizes, colors, and custom text

27 Nov 2025

Let the customer choose a size, color, or custom text and link the correct price, stock, and product number to the choice. This guide applies to store administrators in Go, Plus, and Pro. It describes Customer's choices on the product's edit page. There is also a variant model where each combination is handled as its own variant product. Check which editor the product uses; do not change the model or variant structure just to change how the choices look. 1. Choose the right type of customer choiceChoice is a list, for example, Color or Size. The customer selects one alternative from each list. Custom text is a text field, for example, the text to be printed on a shirt. A regular product attribute that only describes the product is not automatically a customer choice. Multiple choices can form combinations, for example, Blue/S and Blue/M. A color list is not a multiple-choice box where the customer buys several colors in the same order line; the customer needs to select the intended combination and add it. If multiple combinations are to be purchased, they are normally added as separate lines. 2. Check presentation and stockCustomer choices can be presented as dropdown lists or as a variant list depending on the theme and setting. Check the display in the active theme, on both mobile and desktop. Product filters on category pages are a separate feature; a created color list is not in itself a complete configuration for filtering.Example of choicesExample of variant display On the product's page Customer's choices, under Settings → Stock, there are options for whether out-of-stock alternatives should be displayed. The presentation can differ between a variant list and several combined dropdown lists. Check an out-of-stock combination and an available combination in the actual store; a visible color/size name is not proof that the specific combination can be purchased. In themes with the 'Max number of variants' setting, the display can switch to choices when the number of combinations exceeds the selected limit. Therefore, check both the product's stock setting and the theme's presentation. 3. Create the choiceOpen Catalogue → Products, select the product and open Customer's choices.Select Add choice and enter a clear name, for example, Color.Select Required if the buyer must make the choice.Activate Own properties (stock balance, article number, image) if each alternative or combination needs its own identity, stock, or image. Plan the combinations before you change Own properties. If it is activated for multiple lists, combinations of their alternatives are created. Removing choices or changing this setting can cause previous combination rows, product numbers, and stock to no longer be used. Checking the box again is not a safe way to restore them. Document or export existing combinations before making such a change. For separate stock balances, Enable stock management must be active under the product's properties. If an ERP system controls the stock, the change must be coordinated there. 4. Add alternatives and set the correct price impactSelect Add alternative. For example, type Blue.Enter any Price impact and Weight impact (grams). In this editor, they are additions/deductions to the base product's price and weight, not the desired final price or total weight.Leave the impact empty if the alternative should not change the price or weight. Then add the other alternatives, for example, Yellow and Red, and save.Fill in each combination's product number and stock where own properties are used. Example: base price 100 and price impact 20 results in 120 for one item before other price rules apply. Entering 120 as the price impact would result in 220 in this example. Check separate own prices if the product instead uses the new variant product model. Numeric text fields can affect quantity, price, or weight. The setting to apply price impact before quantity multiplication determines if the surcharge should also be multiplied by such measurements. It does not mean that the measurements are automatically multiplied 'first'. Always check a calculation example with your units of measurement and multiple items before the product is sold. 5. Link images and stable product numbersFirst, upload the product images under the product's properties. Then use Select image for the alternative or variant. Check that the correct image is displayed after each combination is selected.Give each sellable combination a unique product number when it needs to be identified in import, export, ERP, or POS systems. Example: 1234-S and 1234-M. Do not use the same number for two combinations and do not change an already integrated number without checking the connection in both systems. 6. Check the customer's resultTry an incomplete required choice, every valid combination, a sold-out combination, and multiple order lines. Check the price, image, article number, stock, and shipping weight in the shopping cart and at checkout. A choice name in the administration does not prove that the variant's identity is carried over to an integration. Quick startChoose list or text field and identify the product's variant model.Plan combinations and custom properties before making structural changes.Create the options and set the price impact as an addition/deduction.Check unique numbers, stock, images, and purchasing behavior in the active theme. SubscriptionCustomer's choices and custom variant properties are supported in Go, Plus, and Pro. The theme's presentation, category filters, and external integrations have separate prerequisites. Check them for the feature you want to use in addition to the customer choice itself.

Favorites

27 Nov 2025

Enable visitors to mark and save favourite productsWhat are favorites?It is a feature that allows visitors to mark products as favorites and save them in a list. If the feature is enabled, a heart will appear on each product page. If the visitor clicks on the heart, the product will be saved as a favorite and you can then find all the favorites by clicking on another heart at the top of the shopping basket.We have updated the favorites feature so from today onwards you do not need to be logged in to use the feature. Activate favorites in the themeGo to Appearance -> Themes -> select theme, edit -> Content -> Product page -> Favourites & shopping lists.At "Mark as favorite" select "Enabled" and save.How does it work in the shop?On each product page, an icon with a heart will appear below the product price. If the visitor clicks on the icon, the product will be saved in a favorites list. To see the whole favorites list, click on another icon with a heart at the top of the shopping basket. From the list, the customer can go directly to the product page or add it to the shopping cart. If the product has variants/options or requires file uploading, the customer will not be able to add it to the shopping cart directly but will be redirected to the product page to make the mandatory selections first.

Write alt text for product images and check the correct image type

27 Nov 2025

Describe important images for customers who can't see them and check which alternative text is actually displayed. This guide applies to administrators working with images in Go, Plus, and Pro. The product gallery's alt field is language-dependent. Group images, content blocks, and slideshows have other fields and may behave differently between themes and component versions; a visible caption is not automatically the image's alt attribute. 1. Add alt text to the correct product image Open Assortment → Products and edit the product.Find the relevant image and open the image information using the arrow icon.Enter a short, relevant alt text for the image's content/function.Enter the corresponding text for each language you use and save. Example: “Blue rain jacket, front view with hood” is more useful than “image1” or a list of keywords. Describe what is relevant in the image's context. For a linked functional image, the link's purpose also needs to be understandable. 2. Understand the product image's fallback text If the product image's alt field is empty, the product name may be displayed as fallback text, with a numbered suffix for additional images. An empty field therefore does not guarantee alt="" for a decorative image. Check the correct language version and both the main image and thumbnail in the store's active theme. Filename, visible caption, title, and alt text are different things. A custom filename does not replace alt text. Use stable filenames that the uploader accepts; do not change an already used public file address just to improve a description. 3. Choose the right path for other images Image typeWhat to doProduct galleryUse the image information per language and check the fallback value.Group/content imageCheck the current editor's image settings and that the description becomes the img-alt, not just a caption.Image in a custom HTML blockSet the intended alt directly on the img element and check the result.Showcase blockThe text field's connection to alternative text depends on the component. Don't automatically read all visible text as alt text.Older slideshowsCheck the slideshow's own image settings. Not all older versions offer a field for custom alternative text; a product image field does not automatically change the slideshow's images. For a purely decorative image, an empty alt is a common intentional choice when the component actually supports it. Do not delete the product name to try to force an empty fallback text. 4. Check the public image Open the correct language, sub-store, and active theme.Check the image's actual alt attribute in the browser's image/accessibility information, not just the form's text field.Check both the main image and thumbnail, as well as images that are reused in other blocks.If an important image cannot be given a useful description in the current component, use a component that supports this. Do not put the text in an unrelated product field. Quick startIdentify the image type and current language.Write relevant alternative text in the correct field.Save and check the actual img-alt, including the fallback value.Check other components separately. Subscription and accessProduct image management applies to Go, Plus, and Pro. Languages must be correctly activated and the content saved. Alt support in showcase blocks and slideshows depends on the active component/theme version, not just the plan name.

Create product groups and control assortment display

27 Nov 2025

Organize the assortment into groups and keep product membership, the menu, and the page's product selection separate. This guide applies to store administrators in Go, Plus, and Pro. Membership in multiple product groups is included in the current Go, Plus, and Pro plans. Check actual feature availability for older or individual agreements. The group tree and membership are shared data, but menu mode and custom page blocks depend on the active theme/editor. Also, check the correct sub-store and customer selection. 1. Create structure and link productsOpen Assortment → Product groups and create a main group.Create a subgroup with the correct Placement or New subgroup.Link products under Assortment → Products → Categorization.Select automatic group selection or explicitly manual selection in the page's block.Check the menu, the group's URL, and the product list as a visitor. 2. Keep the rules separatePartMeaningPrimary groupAffects URL/breadcrumb context, among other things. It is not the sole price, discount, or access rule.Additional membershipRemains if you change the primary group until you change the membership.Hide in product menuControls navigation. It is not an access control or a guarantee that the direct link cannot be reached.Group/product visibilityCheck all regular groups and the product, not just the menu link.Manual product blockIs not automatically populated just because the product belongs to the group. Change the block's selection or choose automatic linking. 3. Detailed steps and image referenceProduct groups What does it mean? How do I add product groups? How do I create subgroups? How do I move groups? How do I add products to my product groups? Other settings and what they do Store design (Custom look) Product groups are used to organize your products in a way that is convenient for your customers. They form the basis of your assortment. Defined product groups help you create order in your store. In the admin, you can use folders to create a structure for categorizing your products. The group tree can be used by the theme, but the menu's actual selection and other visibility rules determine what the visitor sees. Plan the group structure and check the result in the store's active theme. Tip! A well-formed structure makes navigation easier for your buyers. Easy navigation equals a good user experience and satisfied customers. For example, this is what it can look like when you gather all brands under a single product group: How do I add product groups? Go to Assortment (A) -> Product groups (B) -> Click +New product group (C) Enter the “Group name” (D) (e.g., Fashion). Click the +Add (E) to add and save the group. How do I create subgroups? Method 1: Start by creating a new product group. If you are unsure how, see the previous section "How do I add product groups?".Select which main group the new product group should belong to under "Placement" (A).Enter a name for your product group (B).Click +Add (C) to save your product group.If you click Assortment -> Product groups (D), you will now see that your main group has a subgroup. Method 2: On the “Product groups” page, click the product group's name (A). A list will appear on the right.Select +New subgroup (B) to add a new subgroup. How do I move groups? Sometimes you may need to move groups; you can do this in two different ways. Method 1: Select the group (A).In the list on the right, select Cut (B).Click the group where you want to move the clipped item (C). The list now shows the options Paste into, Paste before and Paste after (D). Paste into means the clipped item will be placed inside the selected group. Paste before means the clipped item will be placed before the selected group in the tree. Paste after means the clipped item will be placed after the selected group in the tree. Method 2: Click and drag the folder you want to move (A). Drop it either on the group where it should be placed (B).Or between groups to move it within the structure (C). How do I add products to my product groups? Go to Assortment -> Products (A).Create a new product (B), or edit an existing one (C). Under Categorization (D) you can select a “Product group” for your product (or multiple product groups; this is supported in the current Go, Plus, and Pro).Preview your store and check that the menu's actual group selection contains the groups you want to display. Things to remember: Check the product's group membership when it is missing from an automatic group selection. A hidden product, customer selection, and manual block can also affect the display; group membership alone does not guarantee that it will be displayed on every page. You can add a product to multiple product groups, but only one can be treated as the primary group for that specific product. In a multi-store setup, the correct product/group selection for the sub-store needs to be checked separately. Do not assume that changing the primary group alone describes all actual sub-store access. Group-based discount rules can check the product's regular group memberships, not just the primary group. Check which groups the discount rule actually covers and which products the customer sees. The image illustrates primary and additional group affiliation, not proof that only the primary group can be included in a discount. Changing the primary group does not remove other memberships. Other settings and what they do: Hide In the product group settings, there is an option to hide both groups and/or products in two different ways. Hide the product group and its products Hiding a product group is not a reliable way to stop the sale of every product displayed in it. A product can still be available through another visible regular product group or subgroup. If a specific product should no longer be sold, hide the product itself and check the direct link, search, and purchasability in the relevant sub-stores. Do not show the product group in the product menu only changes the navigation.Things to remember: If you apply the setting to a top-level category, the subgroups are also hidden from the menu. The product's visibility depends on the combined rules of its regular groups. If all relevant regular member groups are hidden, the product may be hidden; a visible regular group can keep it visible. Virtual groups are a separate case. Products in subgroups can still be available if their own visibility, group, and selection rules allow it. This is no guarantee that the group page can be accessed or found via search. If you want to hide all groups under the top-level one, you must do it for each individual subgroup. Tip! If you haven't hidden the group but it still doesn't appear in the menu, the next place to check is Appearance (A) -> Themes (B) -> Edit (pencil icon) (C) -> Product group page (D) -> Empty groups (E) . (The product group might be empty). This also applies to the option "Do not show the product group in the product menu". Do not show the product group in the product menu Do you want to hide the product group from being displayed in the menu? Then this is your option. Do not show the product group in the product menu controls navigation, not access or sales stops. The group can still be reached in other ways if other visibility and selection rules allow it; searchability is not guaranteed. The group tree can be used by the theme, but the menu's actual selection determines what is displayed. If a specific product is to be discontinued, hide the product and check the direct link, search, and purchasability in the relevant sub-stores. Things to consider: This option is not active, but the product group is still not available in the website menu? This is not included in the menu under Appearance -> Themes -> Edit -> Content -> Header / Menu (Based on the theme). If the group is missing from the menu: first check the menu's selection, the group's visibility, and the theme that is actually active. Search indexing and menu content are different things; waiting 24 hours is not a general solution. Add an image and description to the product group In this setting, you can add an image and description for the group. It will be displayed at the top of the product group page. Tip! Choose an image that connects well with your group; this helps your customers navigate more easily. Store design Each theme has its own design and predefined layout, but is also extremely customizable according to your preferences. You can start humbly and follow the theme layout, or be creative and go for a custom look. The storefront design is controlled by the store template: This follows the layout of the active theme selected under Appearance -> Themes. This is the default setting for the product category. Custom store design (Custom look) This is the creative part. Here you can design your own layout for your product group page. The different blocks can be added and rearranged according to your choice. Advantages of using a custom look: Flexible design. Control the information displayed. Your own relevant content; the layout itself does not promise any ranking. Easy selection & placement of products. Remember: Custom look replaces this product group page's standard content layout with the blocks and selections you set. It does not in itself change the product's price, stock, purchase, or access rules. Check each block in the store's active theme. Check the heading levels in your actual custom layout. Product group table Display the product groups you choose. Advantages: Helps customers easily navigate through products in different groups. Add related groups. Flexible placement on the page (A). Flexible grid (B). Simple choice (C). Simple sorting (D). Product list & table To display the products in a grid, list view, or both in separate blocks. Linked - Automatic selection & placement of products under the selected product group. Manual - Flexible and custom selection of products and their placement in the block. To search or browse for a product to place in the block (A). Add a new block in the location (B). To affect the product's position. Click the icon and then the desired location (C). To remove the product from the block (D). Full-width product It will be in a list format like the "product list" block, but with more control and flexibility to choose what information to display about the product on the product group page. Here is an example of what it can look like in full-width: Here is an example of what the “Product list” can look like: Optional text/image This option provides more comprehensive control for adding content compared to other blocks. Advantages: Add links to images and text. Use HTML under source code (<>). Add videos and tables. Remember: Custom scripts may not work and can damage the page. Check the logical heading structure in your own content. Tip: If you use wide banner images on the product category page, you can use CSS to make them responsive in mobile view. - Open the HTML view via <> - Maintain correct dimensions and use responsive CSS if needed, for example: style="max-width:100%; height:auto; display:block; margin:0 auto;" 4. Troubleshoot a missing group or productOpen the direct link and distinguish an unavailable page from a missing menu link.Check for hidden products, all common member groups, and subgroups.Check if the theme hides empty groups and if the menu actually includes the group.Check automatic linking versus manual selection in custom appearance.Check the correct sub-store, customer group, and language. Do not change the entire URL structure for a problem with the menu or block selection. For a wide banner, max-width:100%; height:auto is a common responsive setup. Maintain correct image dimensions/aspect ratio where the component uses them and check the actual mobile page. Check the heading levels in your own content and that the work steps can be followed in the correct order. Quick startCreate a main group and a subgroup.Link a product and deliberately choose the primary/extra group.Select the correct block selection and menu.Check the direct link, customer/sub-store, and actual display. Subscription and accessProduct groups are available in Go, Plus, and Pro. Membership in multiple product groups is included in the current Go, Plus, and Pro. For older or individual agreements, the store's actual feature access needs to be checked. Do not create product copies or change subscriptions just because a group selection is missing. Custom look and menu instructions must be followed in the correct active theme variant, not mixed between older editors and TPL.

Pre-ordering of product packages

27 Nov 2025

You can allow ordering of product packages before all its products are in stock.First, you need to make sure that the products in the package can be ordered when they are not in stock. Then the product package will be available for ordering and the stock message will be displayed.Note. As long as the product has a delivery template, the information of the template is displayed at 0 in stock.To display the stock message you need to set "Show no delivery information". Then the stock message will be displayed:Summary & examplesWhen all the products in the package with 0 in stock have "Allow orders even if stock is out and show stock message", the products and the package will be able to be ordered. See example from magnetfiskebutiken.se below:This package uses Delivery Information >> Delivery Template "Delayed Delivery". A product in the package cannot be ordered if there is 0 in stock, therefore it is only possible to monitor the package:After the product with 0 in stock has received "Allow orders even if stock is out and show stock message", the package (and the product) can be ordered. The selected delivery template is displayed:The delivery template information is visible on the packet:Here you can read more about delivery information and stock notification.

Selling products without price

27 Nov 2025

To enable the sale of products without price:Go to Assortment >> Settings >> Products without price >> check "Products entered without price are available in the store for viewing and ordering" >> Save.Next, enter a price of 0 for the products that should be able to be sold without a price. When the product's price is 0 instead of "no price", the product will be available for ordering in the store: